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Disable prompted tour in Proofing

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Every single time I open a proof in Safari (9.1.2 on a mac running 10.9.5), it starts the prompted tour. I always have to close it before I can view and comment. I've tried going through the tour many times, but that doesn't disable it for the next time I open a proof. I found this article in help - [ https://support.workfront.com/hc/en-us/articles/217625628-Disable-Prompted-Tour-from-ProofHQ ], but I do not have an option in my settings to disable the tour. Anyone know a way to get it to stop?
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