As per request, add to community by Workfront support - Workfront task status

Firstly: I find this extremely frustrating that something in which is paid for essentially has a policy of pushing people to add to a community in search of an answer when it's kind of obvious it's not possible but needs a push for an idea from a paying customer. I'm not essentially looking for an answer because i'm repeating the call i've had with support (this is in no way a rant against the support of the staff). Ok so you're able to add as many statuses into work front, choose name colour etc right? They have to equate to one of three though. New | In progress | Complete This essentially means there are in fact only three statuses. So if a task needs to be "on Hold" currently it's not (in how we have it setup in config) but I want to say a task on a given persons queue is on hold and therefore not a total of the hours required of them in a given day. When looking at the scheduler I ideally want to see a persons tasks on a day and if those are not ready to start because of a waterfall methodology it can't then that task should be removed from their hours so I can drop in an ad-hoc task. Now currently it equates to complete which is silly because it not only marks it with a tick, I can't then when items are completed see which is which. It is suggested that the project goes on hold, given the nature of our projects this seems like overkill as while we are not entirely agile we can certainly carry on with other areas of the project while something might be on hold for a specific reason we are able to rebook it in what on average appears to be 1 day delay. so moving everything seems very time consuming and un productive. Now if you can add as many statuses as you like why not have them actually mean what you want them to and configure them in some way? Or just add a 4th maybe? (i'd like on hold (removes planned time from person on a given day) but that's just me. *You can apparently filter the scheduling view down also but not by task status so again feels like the custom status falls down here also. If anyone has an answer to this or a work around then more than happy to be proven wrong but I would say you're doing Workfronts job which is commendable as I've found this tool to be all so tiresome. Ben