Anyone have projects with 100% completed tasks that will not allow you to set status to complete? | Community
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SherrieMatthews
Level 2
May 13, 2021
Question

Anyone have projects with 100% completed tasks that will not allow you to set status to complete?

  • May 13, 2021
  • 4 replies
  • 1976 views

We have a couple of older projects that have all tasks and subtasks complete, but when we go to change the status, it will not switch to complete. Has anyone found a fix to this glitch?

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4 replies

K
KristinaWa1
Level 3
May 13, 2021

Have you looked to see if there are any open issues on the project? That will also prevent it from being able to be changed to a complete status.

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SherrieMatthewsAuthor
Level 2
May 13, 2021

We did. No open issues associated with this project.

M
MichelleBo3
Level 4
May 13, 2021

Did you try Recalculate Timeline? Sometimes that will work.

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SherrieMatthewsAuthor
Level 2
May 14, 2021

I was so hopeful, because I had forgotten that trick. But no. Didn't work this time..

Heather_Kulbacki
Community Advisor
Heather_KulbackiCommunity Advisor
Community Advisor
May 14, 2021

In addition to open issues are there any tasks that have a pending approval on them, you might want to create a view for the task list that shows the task status instead of the percent complete.

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KevinQu1
Level 10
May 14, 2021

This one throws us all the time; created a column on a view to see these quickly.

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SherrieMatthewsAuthor
Level 2
May 14, 2021

So I dug really deep. Each task was assigned Complete: Pending approval. This project was left open after that status was deprecated a few years ago. I changed each task to skipped. Still wouldn't let me close the project.

I dig even deeper, and tried to remove the assigned approval path. Even with that removed, it still won't let me close the project. I am mighty tempted to just delete it, as it is a fairly basic project with no data entered (it was built by someone who didn't understand the system back in 2019).

Any other ideas? I'm truly stumped here.

Doug_Den_Hoed__AtAppStore
Community Advisor
Doug_Den_Hoed__AtAppStoreCommunity Advisor
Community Advisor
May 14, 2021

Well done Sherrie,

I was about to suggest you try setting Project > ... > Completion Mode = Manual, allowing you to then force the Status to Complete, but see that your bulk edit effectively fixed whatever was registering as an incomplete Task, and in turn, then (assuming it is Completion Mode = Automatic) then rippled up to the Project.

Save until needed.

Regards,

Doug

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