I'm a Workfront system admin using the admin console. Recently, I created a test user account within the Workfront instance but then shortly decided to delete that account. I deleted the test account in the console and it was successfully removed. However, it has not been removed from Workfront itself. When I contacted support to see how to delete the account within Workfront, I was told there's no way to do that and that that's intentional because deleting a user account results in that user's history being erased.
As an admin, I know it's best practice to deactivate an account rather than delete it permanently. But, as noted above, there are instances when an account, whether created temporarily for testing purposes or in error, serves no purpose and needs to be permanently removed.
My recommendation is for the user deletion functionality be restored to admins who are using the admin console. Even better, it would be ideal to have the ability to delete users from within Workfront AND the console depending on where you happen to be deleting from.