We would like to be able to more clearly document why a user is disabled, license changed, etc... But now, everything that an Admin documents is available to a user. We'd like the Admin to be able to add updates that are only seen by an Admin.
We have a custom form that's attached to each user, and you can make a section for "Admin Only" to view. In there you can add a comment custom field where only admins would see the information.
I have tried the Custom Form on a User in the past, but the problem I then encounter is the following: We create users from others using "New From Selected Person." When we do this the User Custom form info comes over for the new users - which we can't have happen.