When a user is out of office they should be able to set an auto reply to directed updates and in the reply be able to tag the user/team that is covering for them.
We have gotten around this issue by asking the users to add (OOO until date) after their last name on their user profile before they are away and then removing it when they return. For the last week, anyone that tagged me in Workfront saw Mark Hahn (OOO till 7/5) as my name. Not elegant but it works!
We have gotten around this issue by asking the users to add (OOO until date) after their last name on their user profile before they are away and then removing it when they return. For the last week, anyone that tagged me in Workfront saw Mark Hahn (OOO till 7/5) as my name. Not elegant but it works!
We really liked Mark's idea. But in our WF instance due to SSO mapping with the company directory, if one checks in from time to time while out, the name change will be overwritten.