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OneWorkfront - Create a case - Poor UX

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Level 2

26-04-2021

This case is about https://one.workfront.com/s/support - not related to a Workfront product


I previously filed this and was told "the team is working on it".


The search on the right is updated with *EVERY KEY STROKE* in Subject and Description fields


I tend to type fast so i notice a lag : my typing is actually blocked due to requests to "https://one.workfront.com/s/sfsites/aura?r=124&aura.ApexAction.execute=1" on every key stroke.

I get around it by blocking those requests manually 😕


Unbelievably poor UX from Salesforce. please get this fixed.


I filed a case which was immediately closed.

https://one.workfront.com/s/case/5004X00001Xjhx1/support-turn-off-refreshing-the-search-on-create-a-...