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Default Hour Type at the Project Level

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Level 3

4/11/19

Our project plans are primarily structured to distinguish internal from billable work, yet our staff work on both. Tracking which hours are billable vs. nonbillable is a critical company metric, but the current system design leads to a potential error by the user in classifying the wrong hours.

Right now, you rely solely on the user to make the correct choice in their timesheet or task to indicate whether the work is billable or not. You can default that choice but only at the user level (so all projects/tasks can default to billable or nonbillable, but either way the user still has to change the setting correctly).

We'd like to default that choice at the project level to minimize the error of users logging their hours incorrectly. We like the ability to change that for cases where some projects may have internal tasks embedded within them, but wouldn't mind an option to restrict that choice from the user entirely to dummy proof this.