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Create a filter category to exclude 'Solved' tickets

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Level 4

18-09-2018

It strikes me as odd that there is no way to display 'open' and 'awaiting your reply' statuses together.

When looking at my open tickets I would like to see both these ticket statuses without all the solved ones.

The easiest way to achieve that is probably to go with my suggestion to create a new filter to exclude the solved ones.