Expand my Community achievements bar.

The next phase for Workfront Community ideas is coming soon. Learn all about it in our blog!

Automatic reminder notifications for the tasks, where approval is needed

Avatar

Level 1

8/17/22

Description - As and when any approval is needed from the Project Manager/Project Sponsor/Campaign Manager for a specific task present in project level, should receive an automatic reminders till they take action (Approval/Reject). Since, it could be predecessor for other tasks and that would get stuck and will not be able to mark those as Completed.

 

Why is this feature important to you - As and when any task requires approval either from Project Manager/Sponsor/Campaign Manager, if they are not taking their action (Approve/Reject) on time, which is blocking us to update other tasks status. Since, these would be the predecessor for those.

 

How would you like the feature to work - Whenever required task is marked as completed, if any approval is tagged for the task (Project Sponsor/Campaign Manager) then if the respective approver is not taking any action with in a day/two, should send automatic notifications that we setup to follow up with respective approver, till they take action on that task.

 

Current Behaviour - If a task is marked as 'Complete' for which approval (Project Sponsor/Project Manager) is added, it will be waiting for their action (approve/reject) to take on it. If they are not taking any action, then we need to add a manual comment for the task to follow up with respective approver. It would be a time consuming thing.