WF fusion - email to case closed
Hi,
Good day,
searching for your brilliant ideas regarding my project,
scenario goes like this,
1 email to case: If new message received by email it automatically creates an issue to WF (scenario working)
2 reply to email then close the case: if the assignee replied to the email that the issue is resolved, it will auto close the issue.
here is my testing scenario.
I dont know how to connect the WF module (record update) to WF module (create a record.)
Maybe you have another way out.
Thanks,
