unable to change planned completion date on task

[SkyeHa]

I was wondering if anyone had figured out how to change the planned completion date on a task landing page. (the one in the upper right corner). I'm just clicking on it, to get the calendar to update the date and then when I click away... it goes back to the original date. I'd like it to work the same way it does during inline editing and on the Task pane in Home: when I edit the date it should change to the new date I selected, and the task constraint should change itself accordingly (normally if I change a planned completion date the task constraint automatically changes to MFO). -skye

[StephanSiller]

Hello Skye! I had the same experience and created a Support Ticket on 9/19/2019 - has not been solved yet. Best, Stephan Siller

[JustinWh]

I tested his just now in one project, in my production environment In the New Experience, and it seems to work for me. While viewing the task page I did not have any Issue getting the task date to change and stick permanently, and the task constraint updated to Must Finish On as I would expect. Not sure why I'd get different results. Justin White

[StephanSiller]

Hello Justin, have you also tried changing the planned completion date in the header after you have assigned yourself ore someone else? Because it is correct, that the date can be changed as long as no one has been assigned. Best Stephan Siller

[JustinWh]

I see what you are saying-Now that I have a person assigned rather than just a role it will not change. Justin White

[KirstenHe]

This is happening for my too, but in the classic experience. I had never realized it before. Are you all seeing this in just the new experience, or have you always seen this happen? Kirsten Heikkinen

[SkyeHa]

hi Kirsten: in the Classic experience, the date changes to a Commit Date field once anyone agrees to work on it. It can't be changed by someone who isn't the committed person, as far as I know, and it doesn't affect or change the Planned Completion date anyway so... many customers don't care for it. In WF's new experience, that date supposedly stays a Planned Completion Date, and I would like to be able to have it be a place where it can be changed. -skye

[SkyeHa]

Thanks Stephan, I also submitted a support ticket yesterday, so now there are at least two of us. 🙂 I also found that when I hit the save button after editing the task details page, it would not refresh to the new details except if I refresh the browser tab. -skye

[Exp_-_AnnaAs]

Thank you all for your comments and apologies for the inconvenience. We are currently working on fixing the problem and it looks like this is happening on the tasks with assignments on them. We will treat this issue with urgency. As a workaround, please use the full edit screen or inline editing. Thank you again. Anna Asatryan Workfront