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Trending feedback for the new Workfront experience Beta - December 20th 2019

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Level 5
Hi everyone, This biweekly post is Workfront's communication to all of you participating in the beta. This will be the last post for 2019. For this post, we have summarized the latest trending feedback and also reviewed the top trending feedback since this beta started in July. Thank you for your continued feedback and please continue to reach out to Workfront and other customers here in the Beta Group for additional questions. Over the past two weeks, we deployed an update to the new experience that provided the following: User Updates page added Updated look and feel on the new details pages Below we have summarized the top trending feedback over the last two weeks and we have included a response from the Workfront product team on our next steps: Feedback Area Trending Feedback Workfront Product Team's response Secondary Navigation Secondary nav bar is sensitive and always opening and closing when unwanted Thank you for the feedback, we have reviewed this behavior. Look for a solution in the future to be able to choose to have this navigation bar in an open state or closed with icons. Workspaces Pins need to remain across devices and after clearing browser cache We have reviewed the feedback and are just finishing up on making pins persist including across devices. Look for this functionality in an upcoming release. Document approvals When opening document approvals from an email, desire to have more context of the document shown. We improved the experience when opening document approval notifications. Now when opening a document approval from an email, the document details page will be opened. New Details Navigating and editing fields in the details. We are working on investigating this feedback currently for possible enhancements. Additionally, we wanted to recap the main feedback we have received since the beta started in July. This is a summary of the top feedback and the latest status on whether it has been delivered or our next steps we plan to take. Feedback Area Trending Feedback Workfront Product Team's response Navigation Default landing page In January, we will provide the ability for system admins to set default pins and landing page within a users' workspace so that the organization can continue to have a level of governance. Navigation Easier access to Favorites and Recents Favorites was delivered to the top navigation based on this feedback. Recents is available from the search page. Navigation Main Menu icons do not include new areas by default for your existing layout templates. We will be improving this experience soon to ensure access to the new areas is available.. Look for a separate announcement when this is delivered. Search Search filters and search results Enhancements are planned before GA to improve the search results and filter interaction. Search Advanced Search capability is needed Advanced search was delivered based on your feedback. User Updates Page Request to bring back the User Updates page. User Updates page was added based on your feedback. Layout Templates Ability to customize the details page Through layout templates users can now customise the sections and fields on the details pages New Headers and Details Too much white space on the header and details The headers and details have been minimized to occupy less space. New Headers and Details Need project condition on the header The condition was brought back based on your feedback. New Headers and Details Customization of the header needed Not yet available, but is planned New Headers and Details Improvements on the default project filters needed due to removal of built in tabs Projects I Own, Projects I am On, etc Not yet available, but is planned New Headers and Details Description needed on the task/issue pages Under investigation Proofing/Documents No ability to close or return to the task or project from the proofing viewer. We will be adding in breadcrumbs that provide links to the parent objects and also a close button to the viewer. As you can see from the above list, you all have been providing great feedback during this beta. We have implemented many of your feedback items and we are continually improving the beta to get us closer to General Availability in early 2020. Look for more communication in January on additional functionality coming to the new experience before General Availability. Happy Holidays! Josh Josh Boston Workfront
3 Replies

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Level 10
hi Josh, are there any specifics you can provide, on the improvements to the pin persistence? i.e. is it planned to make them persist if I use different browsers, or resetUser? Also roughly how it works, so if pins ever disappear I kind of know where to start troubleshooting? thanks as always! -skye

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Level 8
Has there been any word on when admins will be able to set a users' default pins via a layout template? Kirsten Heikkinen

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Level 5
Hi Skye and Kirsten, The new WF experience pins will be stored in the user's profile allowing those using different devices or browsers to see their pins. A resetUser will not clear pins set by the user. As an Admin for troubleshooting, you can log in as the user to make changes to their pins. We will deploy functionality to allow admins to set a user's default pins via layout template at the same time as the persistent pins functionality is deployed. Currently, we are planning the first couple weeks of January. Josh Boston Workfront