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The new Workfront experience beta preview

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Level 5
Hi Everyone, We are excited to release the new Workfront experience beta in your preview instance today. We have been researching and collecting feedback on our modern work management platform for the past few years. We've listened to your ideas, incorporated your feedback, and built this new experience alongside you. This will be a journey over the next few months as we listen and continually improve the design to ensure we are helping you do your best work. Please use this beta discussion for any questions related to the new Workfront experience, and we will help answer questions you may have. For feedback, we encourage you to submit this in the application by using the Help button in the bottom right of your screen. This routes directly to our Product teams who will take action and trend the feedback. Trending feedback will be posted here every two weeks with a response from the Product team. Josh Boston Workfront
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Level 8
Does anyone else not have the Layout Templates option under Interface in setup? I have it in production where classic experience is used, but in my preview environment/new experience, it's not showing. Kirsten Heikkinen Trek Bicycle Corporation

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Level 8
Here are some other things I'm having trouble with: How do you get to dashboards? When I open the reporting tab, there is no option to go over to dashboards. Similarly, in projects, how do I navigate to portfolios? When I give the new experience to a user and then log in as them, they should have 5 custom dashboards, as assigned through their layout template. I can only see one dashboard. How would this user see the rest? The searching function of "/project" or "/task" to filter your results works maybe 1/10 times. I haven't tested many other functions, these are just some things that stood out right away. Curious to see what others think/find. Kirsten Heikkinen Trek Bicycle Corporation

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Level 5
Hi Kirsten, Thanks for trying the new experience! We are deploying the new Layout Templates and the additional navigation icons to the Main Menu today. You will see Portfolios, Programs, Calendars, Dashboards appear in the new Main Menu. Here is a video of what is coming later today. A Layout Template video is also included on that page. Thanks for your feedback on search and this also will be updated later today. We would love to have you submit any additional feedback in the application by using the Help button in the bottom right and then selecting Give Feedback. Josh Boston Workfront

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Level 5
Hi Kirsten, The new Layout Templates are now available in your preview instance. Also, the issue where you couldn't access Dashboards. The Dashboards and other navigation icons should now appear in the Main Menu (located in the upper right). Josh Boston Workfront

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Level 5
Hi there, I enrolled myself in preview, but the only thing that looks different to me is the home page, the rest is the same? Is this something that still needs to be rolled out to my instance? **Missed the logout and log back in again - all good now! Thanks! Miranda Rais GVC

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Level 9
For some reason, when I go to preview, I get the header with the Home, Projects, etc. and then nothing else. For a moment it blipped when I refreshed and then nada. Is anyone else having this issue?

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Level 9
Also, it says invite users but when I try to do so, nothing happens for the invitee.

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Level 2
Josh, None of my previous Layout Templates showed up when I accessed the new experience layout templates. Should they display? I was hoping to copy my old ones and rename the copies so that those Layout Templates were accounted for in NE. John Albaugh

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Level 2
Christina, Did you and the invitee both logout and log back in after you moved the user to New Experience? John Albaugh

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Level 5
I have had a call with WF, for not exactly the same, but a similar experience. For me I get home, but it crashes with an unexpected error when i try and open a new tab. Secondly, when i click the grid icon, it does the blip and flash and then strips out the navigation. WF are looking into it atm. Miranda Rais GVC

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Level 2
I saw that the accomplishments tab is going away with the new experience. I worked with Customer Service for about a month to find a work around for the Home tab for tasks that are assigned to multiple users. When a task is assigned to multiple people and they click 'done with my part' and it leaves Home, they are not able to find it any other way other than the accomplishments tab. What is going to be the work around for this issue with the new experience? Thank you, Laura Mormile Project Coordinator Enterprise Operations Excelsior College, 7 Columbia Circle Albany, NY 12203 Phone: (518) 608-8329

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Level 5
Hi John, The new Layout Templates experience was released yesterday. Our next step is to display your existing Workfront Classic layout templates in the new Workfront experience. We are expecting this to occur within two weeks. We will communicate on this thread and on our release activity page when that occurs. So today, you can build a new Layout Template and explore the options available to customize the new Workfront experience. Josh Boston Workfront

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Level 5
Hi Laura, Tasks that users mark "Done with my part" should show up in their "Completed" status in Home, if that status is checked. We have an intermittent bug that causes items with the "Done with my part" status to not always show up. We are working on resolving this issue. Thanks for raising the concern and the question. Josh Boston Workfront

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Level 8
In the webinar, it was stated that layouts from the classic experience would seamlessly transition over to the new experience. I have a layout template that has 5 dashboards in the classic experience (5 different tabs that show in the reporting area). When I log in as the user with this layout template in the new experience, they have no way to see the dashboards. I click reporting from the main menu and only see one of the dashboards with no way to find the other 4. It also forces me to the Home screen when I specified in the layout template to go to reporting upon log in. How are we expected to flip this on for users when they lose all their reports/dashboards/default log in screens? Kirsten Heikkinen Trek Bicycle Corporation

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Level 2
Josh, Where did Favorites and Recent go? I'm looking for projects that I maintain as an admin (Queues) but I can't find where favorites went except for when I click Search. Seems like it adds clicks and it's not as usable as it is with the current interface. John Albaugh

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Level 9
We did try to log out and log back in, but I'm not sure what 'stuck' being that we're in SSO and we have to login to a preview environment. (i.e. is that SSO or WF password? If its not working, why?) ETA - I don't think I'm accessing the new experience. I select it from the preview environment in the left, but that's all it does. I think I should be seeing something different based on what' s discussed above. Here's all I see when I select it.

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Level 3
I'm also wondering where Favorites/Recent went. Seems counterproductive to have to click around for a shortcut.... Barb Pilarski Pittsburgh Penguins

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Level 2
Josh, Another bug I see is that Project Details are giving me an unexpected error whenever I click on it. I'm trying to configure a layout template for projects so that Custom Data appears in the Project Details which is when it occurred. I also can't figure out how to manipulate what appears on the Details tab which is one of the big things I was looking forward to with the New Experience. John Albaugh

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Level 5
Hi Kirsten, This is great feedback. Currently custom tabs are available as new left side navigation items on all objects besides Reports and Dashboards. We do have on our roadmap to provide the ability to have custom dashboards appear on the left side navigation in both of those areas. This is a known development item that we will add to this list of in development items . Also as you will see in that linked article, we do not have the option to customize a landing page and we wanted to get feedback on our navigation to drive the solution. We would love to hear more from you and others around your use cases for default landing pages as we seek to improve the navigation and your ability to create workspaces. Otherwise any feedback that forms a trend between feedback submitted here or that we are receive in application, will be summarized on this Beta Group forum and a response will be provided on how this is shaping our roadmap to General Availability. Josh Boston Workfront

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Level 5
Thanks Barb and John on the feedback around the Favorites icon. We will be deploying the Favorites icon to the new top navigation in the next two weeks. Our goal is for you to be able to access Favorites from the global navigation and from the AddNew or Search pages. Thank you again and please keep providing this feedback along with your use cases on these capabilities. Josh Boston Workfront