Teams Page issues

[BrandonHa]

For the first point, is this somewhat the behavior you're experiencing? "https://one.workfront.com/s/question/0D50z00006Px3ZJCAZ/" https://one.workfront.com/s/question/0D50z00006Px3ZJCAZ/ i.e. you see the teams you're a member of or that you own (not sure what you mean by "my teams")? -skye

[SkyeHa]

For the first point, is this somewhat the behavior you're experiencing? "https://community.workfront.com/discussions/community-home/digestviewer/viewthread?GroupId=499&MessageKey=5b1b353f-810c-46db-a5cc-cfed9af9b649&CommunityKey=0425cafc-f0ec-47fc-be20-a21dc073d520&tab=digestviewer&ReturnUrl=%2fdiscussions%2fcommunity-home%2fdigestviewer%3fMessageKey%3dc38e78bd-88f5-418c-b48d-35764e0ce23d%26CommunityKey%3d0425cafc-f0ec-47fc-be20-a21dc073d520%26ReturnUrl%3d%252fparticipate%252fallrecentposts" https://community.workfront.com/discussions/community-home/digestviewer/viewthread?GroupId=499&Messa... i.e. you see the teams you're a member of or that you own (not sure what you mean by "my teams")? -skye

[SkyeHa]

And for the third point, I haven't heard anyone commenting on the lack of the accomplishments tab (I've been swamped recently though, and may have missed a few posts). The last issue I heard about for the user info page was that it was important to get the user Updates tab back. I did recently log feedback on behalf of one of my managers who also missed the accomplishments tab. He uses it to keep track of what his team has completed, so I expressed that. I also expressed two other related items in my feedback. 1) The manager really would prefer it to work more like a report. Specifically he wants to group completed tasks by project, because his team members get assigned a lot of tasks and the perspective is really more project focused. 2) I did experiment with putting a task report on the user profile as a custom tab. This failed miserably. I was hoping that the only tasks that would show up are the ones assigned to the user, and this isn't how reporting works at all, sadly. Maybe I need some sort of additional wildcard created (or the $$user.id field should work differently when you add this report on the user profile?). But that would be a more desirable result really than the regular accomplishment tab. -skye

[DavidCo3]

That would be very useful, @Skye Hansen (having reports auto-filtered for the relevant user when put as a custom tab on a user). David Cornwell

[SkyeHa]

@David Cornwell -- thanks. I'm happy to set it up in the idea exchange: do you have a minute to help me with the wording? I think I can describe it as "the $$user.id wildcard should apply to the user id of the user that I am putting the custom tab on -- or there should be a wildcard created that would work this way" and then I should be able to use that for anything: projects owned by $$user.id, projects that $$user.id is on the team for, tasks assigned to $$user.id, issues submitted by $$user.id for example. But it kind of sounds like your and my related request is that this is how auto filtering would (or should) work. Is that correct? I don't want to back myself into a corner where I ask for something and it screws up something else, but I can definitely describe desired auto filtering capabilities and then the alternative solution which is the wildcard. -skye

[DavidCo3]

Hi Skye, Thinking about it some more, I think the feature request would need to be as follows: A new wildcard needs to be created for report filtering called $$VIEWEDUSER.ID. This would pick up the user ID of the user being viewed (not the viewer's user ID). Reports would allow the use of the $$VIEWEDUSER.ID wildcard in user fields on various objects. E.g. Project Owner, assignedTo user, lastUpdatedBy etc. e.g. so you can create a report which lists all tasks which have been updated by the user you're viewing in the last 3 days. In Layout Templates, allow custom tabs containing the above reports to be set for when looking at "A User". This way, different types of users could see different views of other users depending on their layout template (as they may have different job functions and needs). Hope this helps? David Cornwell

[SkyeHa]

Thanks @David Cornwell , I agree. I've submitted it as https://experience.workfront.com/s/idea/0870z000000XhgyAAC/detail -- hopefully it's easy enough to implement once folks upvote it. -skye

[DavidCo3]

Thanks Skye - I've upvoted. :) David Cornwell

[Heather_Kulbacki]

@Brandon Hamm for your 2nd point, I'm seeing this on one of my teams as well. I've got one person missing no matter how far down I scroll. But when I start collapsing other people, that missing person shows up .

[Heather_Kulbacki]

@Brandon Hamm for your 1st point, I haven't checked each and every one, but I feel like the only teams that show for me by default are those that I am a member of or that I am the owner of. Any others I have to start typing their name to get them to show.

[Heather_Kulbacki]

I've upvoted. In the meantime would a report for the manager with a prompt for the user work in place of a report that actually sits on the user's profile?

[Heather_Kulbacki]

I submitted a ticket on the missing people on the Teams page, this is the response I got: Hello Heather, Thank you for raising this matter. Was able to duplicate this behavior, and I will report this matter to our Development Team. Currently they are working on an issue that is dealing with blank space, and I think this might be part of that issue. I will keep you up to date on the matter.

[SkyeHa]

@Heather Kulbacki thanks for the vote :). And surprisingly, no--the manager I mentioned is a wizard at reporting, but just happens to prefer (or finds more intuitive) looking for the user and then grabbing the info off the user profile. I guess I kind of understand -- if you have a zillion reports it can be difficult to remember what to look at and when? -skye

[BrandonHa]

@Skye Hansen and @Heather Kulbacki -- thank you both for your very thorough responses. Apologies for my delay...it's been quite the last couple days. I'll try to hit everything: Skye, your comment on point 1 re: the David's thread is close. However, I'm seeing teams that I'm on and teams that I'm not on. Either way, I own all teams in our system. And not seeing ones that I'm not on. If I were seeing only teams that I'm on, and/or own, and not ones that I'm not on (that's confusing...), then that would be that. I've also upvoted your idea -- now I'll just have to figure out how to use it should it get implemented! Re: point 2, Heather, thank you for submitting that ticket (often times I run into these issues and only have time to post in here to verify that I'm not the only one experiencing issues...and never get to submit tickets). Anyway, I've now lost two people from the view of my 'design team'. When I collapse the view, no one shows back up. Other teams that have more people on them, are missing more people, of course. Re: point 3, I used accomplishments as a quick method to refer back to recent projects that were completed. In certain situations, that netted quicker results than using the search bar. Anyway, thank you all for your quick and deep responses. One day I'll get more time to focus on the system admin part of my job :) Brandon Hamm Bravo Group