Search

[TDBryant]

When I do a search and click on the object I want to navigate to, the system doesn't take me anywhere. I either have to refresh the screen or open the link in a new tab. Anyone else experiencing this behavoir? Tracy Bryant UF/IFAS Communications

[JlangCRS]

I am experiencing this issue as well. I select what I want, the URL changes at the top, but the screen will not change unless I hit refresh. It started sometime last week. This is pretty annoying. Julie Lang Julie Lang

[JoshBo2]

Hi Julie and Tracy, Thank you for highlighting your issue with Search. We will be applying a fix to resolve the issue you are seeing with not being able to open a search result. We expect this to be resolved tomorrow morning (US MST time). Thanks, Josh Josh Boston Workfront

[AmandaHo2]

I am experiencing this issue as well - I would right click to open new tab to navigate to the issue. Amanda Hodge IEHP

[LiisaBl1]

We are still having trouble with recents as well. Our work around is that when we select the object in recents, then the url changes but does not refresh the browser page, so if you click in the url field and select enter the browser page refreshes and takes you to the recent object. Hope this gets fixed soon. Liisa Blick

[JlangCRS]

Good morning; If the fix has been applied, it has not resolved the issue on my end. I am still having the same issue. Thanks Julie Lang Julie Lang CRS

[MaddyMa]

We're experiencing this as well. When you click on a search result, you have to click the X to exit the Search "window" and you'll see the search result opened behind it. After you click on a result, like in the example below, you'll notice the page URL changes to the object you clicked on and the browser tab updates to the correct result as well. The search window is just covering everything. Maddy Martin

[PeggyGr]

Our users are experiencing the same issue. Click on the link and nothing happens. Peggy Green Energizer Holdings, Inc.

[JoshBo2]

Hi All, Unfortunately we were not able to get a quick fix deployed to your production instance for this issue. As part of our weekly updates to the new experience beta that occur on Thursdays, we will be turning on a new search experience that is currently available in your Preview instance. The update occurs overnight tonight and should be available for US customers in the morning. This will ensure we resolve the issue you are experiencing now with the search window not closing without a page refresh or hitting the close button. Also, the new search experience will provide the following benefits based on many of your feedback items during this beta: Quickly search in the top navigation and see typeahead suggestions grouped by object Open the Search Results in a full page allowing you to navigate back and forth from the Search Results page and other pages using the Back or Forward button in your browser Open Advanced Search by clicking a link at the bottom of the Search menu Filter search results using the same filters available in Workfront Classic Josh Josh Boston Workfront

[MirandaRa1]

Hi Josh, When will this be out on CL04 please, as we still have the same issue with the search? Ty! Miranda Rais

[TDBryant]

I logged in this morning and functionality has been fixed. Yippie! Tracy Bryant UF/IFAS Communications

[ChristineZhu]

Hi All, I'm still experiencing the search issue. When searching for something, I get no results and when I try to filter using the dropdown on the left side, the screen goes blank. Christine Zhu Chobani

[SusanPf]

Hello ~ I believe in my use case it is working. That's using the little magnifying glass. Also, when I search for a word on a page, and there are several of the same word, the words are highlighted orange or bolded depending how I move through the page. Susan

[JoshBo2]

Hi All, We were able to deploy a fix yesterday for the issue with search links not opening correctly. Then today we turned on the updated search interface. @Christine Zhu if you are still experience issues with the search results today, please send the details of what you are seeing to our Support team as this will help us better investigate in your instance. Josh Boston Workfront

[MaddyMa]

Love the change so far! Thanks Josh and the whole WF team 🙂 Maddy Martin

[Heather_Kulbacki]

The one thing I'm not crazy about in the updated search interface is that I can't open an object in a new tab from the search dropdown. If my search gives me multiple results and I want more than one of them open, I have to open multiple pages and repeat my search on each page. Or if I don't want to navigate away from my current page, I have to open a new tab and start my search there. It's very inefficient.

[BrandonHa]

I've just noticed an update and I'm not thrilled with it... @Maddy Martin included a screenshot of what search was up until today (at some point). I was really enjoying that because it showed me recent projects before I even typed anything, then when I began typing it automatically showed me everything related to that word or words without even pressing enter. Now, when I type the second word, anything that had populated goes away completely. Previously I could open results (in a new tab) and then 'X' out and still be on the page I had been on. Now, when I hit enter it takes me away to a screen that looks marginally like the old Search in Classic. I liked the new version a lot better and thought it functioned much more efficiently. Now it feels like we've stepped back...but not quite to Classic. Lots of seemingly random changes happening without warning... Brandon Hamm Bravo Group

[BrandonHa]

So, I realized that I still had a page open that hadn't refreshed from early this morning and the search hadn't changed yet. See attached screenshot. Then I refreshed and it immediately went to what it is now...sorry for the redacting... Brandon Hamm Bravo Group

[JoshBo2]

Hi Heather, Thank you for the feedback. Yes we agree and will ensure you can right click and open in a new tab from the search dropdown. This will be made available in in an upcoming weekly release. Josh Boston Workfront

[JoshBo2]

Hi Brandon, Thank you for this feedback. This feedback helps us ensure we continue to improve our Search experience and keep quick access to Recents. The search dropdown does display your Recents until you start typing as you mentioned. We have been receiving high volumes of feedback stating that access to your search results is needed. The old method as you mentioned required you to open a new browser tab to keep open your search results. This update today provides you the opportunity for a full page search with easy access to return to your search results in the same browser tab. We would love to talk with you more to understand your feedback further. Please let me know and I can set up time to discuss further with you. Josh Boston Workfront

[catherineh70969]

Thanks very much for this! I ability to open in a new tab will be very helpful, but this revision looks great Catherine Hayes Manager, Business Analytics and Program Operations The Channel Company Westborough MA