A note from Workfront UX - We wanted to provide you with some insight around the philosophies and goals that are driving Project Quicksilver. Work is undergoing a massive transformation and enterprises are struggling to keep up with the shifts that are happening. From new competition to new technologies, companies have to move faster then ever before to stay relevant and keep their shareholders happy.
As the premiere modern work management platform for the enterprise, Workfront is undergoing a transformation also. One that has been completely driven by you. You, our visionary customers, leverage Workfront every day to modernize how you operate and work. You've accomplished over 500 million hours of work, you've engaged in over 160 million conversations, and you've completed 2.5 million projects in the last year on Workfront.
And throughout all of the work you've accomplished, you've showed us that we could not create a new user experience alone. Our customers- your people- had to do it. So we've embarked on a 15 month mission to learn how successful people pushed the company's most important priorities. Taking this learning, we've designed, tested, iterated, and continue to do so throughout this alpha experience.
As you know, we have a code name for this transformation- Project Quicksilver.
One of the core philosophies of Quicksilver is to improve speed for your people and clarity within the system. We believe that creating quicker routes to content and a simpler interface will enhance the experience and knock-down previous barriers to doing your best work.
Because we chose a phased update approach to Workfront, when your people use the Project Quicksilver version of Workfront, they will notice many areas have the same look and feel as their current version. This is not a mistake or bug-just a work-in-progress indicator. We take our time with our updates to make sure the new experiences provide value for you. We have a unified vision for Workfront that we will achieve through ongoing incremental iteration. We appreciate your input during these early stages of our transformation and hope you won't mind our dust.
A fresh face
One of the first things you'll notice about Project Quicksilver is the sleek and modern experience compared to our previous interface. We've decided to go this route for several reasons:
As we reflected on our old user interface and from many comments by you, there was a large disconnect between the different areas of the product. There was unnecessary variety in how our UI addressed certain workflows and functionality. You asked us to fix these inconsistencies which has become a top priority for us. Starting with the basics, our components will have a consistent, simple look and feel throughout Quicksilver.
Based on your feedback, one of our biggest initiatives is to make our product accessible to all workers. A major part of creating an accessible product is color and contrast. Although Quicksilver is not perfect yet, we are working towards a more inclusive color palette that considers our users with visual impairments.
We see Quicksilver as a gateway to a more mature modern work management platform. With that comes a cleaner, more simple Workfront interface. We will introduce more color in phases to communicate specific functionality, processes, objects and importance. Our previous interface lacked real hierarchy when it came to color, so we are being careful with our update to create space for more color-intentionality.
A new way of doing things
One of the purposes of Quicksilver is to organize content more efficiently for your people based on modern user interface patterns. Much of what we've done so far is truncating information or compartmentalizing content to provide more space for the user to do their work and reduce distraction. As we head in this direction, we intend to make incremental changes that make sense to our users and the flow in which they work.
Much of your feedback from the alpha program surrounds the new navigation, which we expected to be a substantial change. Like we've done throughout this entire project, we believe in learning fast and launched the navigation as-is to learn as much as we can before we move onto the next phase of improvements. We expect to make incremental changes as we go based on your feedback to ensure we deliver a streamlined navigation experience within the Alpha-Beta timeframe.
As we launch Quicksilver into our Alpha program, we intend to receive feedback around many of the updates and improve as we go. We expect to learn valuable insights that help improve this new experience. We thank you all for your feedback and participation and hope to deliver something that improves your day-to-day work. Matt Bryan, UX Manager Brooke Bell, Lead UX Designer