Page Unresponsive in New Experience

[HeatherHa1]

Hello 🙂 Yesterday I started experiencing receiving a "Page Unresponsive" error when trying to view a task in the New Experience. It was not as bad yesterday, but today it kept occurring no matter the page I went to in Workfront. This was even after I cleared my cache and logged back into the New Experience. When I swapped my account over to the classic, the "Page Unresponsive" stopped. Please advise! I really do not want to stay on the classic as I do like the New Experience. I just am unable to work will receiving that message each time I go to a different tab or task. If it makes a difference, I was using Chrome when this started occurring. Heather Harden Business Analyst Nationwide Title Clearing, Inc.

[AngelaMc1]

We are experiencing this as well! Angela M. McCarthy, CSSGB Manager of Traffic Management, Corporate Communications AmeriHealth Caritas Family of Companies P 1-215-863-5259 | M 1-484-686-9985 amccarthy@amerihealthcaritas.com

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[AnthonyIm]

Today seems much better, but we were seeing that yesterday for some users. But it wasn't all the users in NWE, so we weren't sure what the difference was that was causing the issue. Anthony Imgrund FCB

[JoshBo2]

Hi All, I am sorry to hear you saw this error. As you mentioned, we want you to be able to stay in the new experience and this is an error we will need to investigate further. If you are still experiencing this error, it would be very helpful to contact Workfront Support so that we can investigate in your instance. JoshBoston

[StacyCo1]

We are experiencing the same behavior. I've thought about calling, but it would be resolved by the time we connected. It's been occurring 1-2 times a day and usually resolves within 5 minutes. I've tried connecting in IE and Chrome and found the same behavior. Stacy Coleman Upper Peninsula Health Plan, LLC

[HeatherHa1]

Thank you Josh. I will reach out to them this week. I would love to get back over to the New Experience so the faster I can get that issue resolved the sooner I can move myself back over 🙂 Heather Harden Business Analyst Nationwide Title Clearing, Inc.