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New experience portfolio access is inaccessible for classic users


Level 2
New experience portfolio access is inaccessible for classic users that's have switched over to new experience. Please help! Angela M. McCarthy, CSSGB Manager of Traffic Management, Corporate Communications AmeriHealth Caritas Family of Companies P 1-215-863-5259 | M 1-484-686-9985
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2 Replies


Level 3
Hi @Angela McCarthy , I'm sorry to hear that you're having trouble with that. Would you please elaborate on what are your users experiencing? Thanks, Gevorg Gevorg Kazaryan Product Manager


Level 10
Hi Angela - question: you share portfolios to a team or a group that had reviewers and they were able to access and now can't? We used to do that all the time and about a month or two ago they fixed something so now they can't (This is happening in both Classic and NWE). What we had to do was create a new access level that was Reviewer (Portfolio Access) and then assign that to our executive teams. Not 100% sure if that is what you meant, but that has been something that has changed in Workfront that did impact our Reviewers getting to portfolios. Anthony Imgrund FCB