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Missing Approval section on Issues

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Level 2
Where is the "Approvals" section for Issues? I am trying to apply an approval path on an issue and can't locate the link to access approvals. Anyone else having this issue or am I looking in the wrong section? Amanda Hodge IEHP
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3 Replies

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Level 3
Hi Amanda, I'm sorry to hear you're having difficulties finding that section! I'd recommend to check your Layout Template settings at first - to make sure that "Approvals" item is not hidden on "Issue" object. I assume that'll make the deal. Please let me know if that doesn't work. Thanks, Gevorg Gevorg Kazaryan Product Manager

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Level 2
@Gevorg Kazaryan - thank you for providing this information, t was the layout template settings. Our App Support Team looked into the settings and added the Approvals tabs on the issues. Thanks for the response. Amanda Hodge IEHP

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Level 3
Hi @Amanda Hodge , I'm happy to help! Gevorg Kazaryan Product Manager