Hey Nate! I thought I was joining the LUNCH Group....what's this about??? Just kidding...
My name is David Cornwell, and I'm the lead for Workfront within Pentana Solutions. I am based in our headquarters in Melbourne, Australia and am part of our Project Management Office. Pentana Solutions provide software and related services to the global automotive retail and distribution industries, along with a few other specialised areas.
We implemented Workfront, starting in September 2015 and have completed our main rollout to around 220 users. Having said that, it is still early in our journey with Workfront. We are currently focusing on:
Building integration with our accounting and support systems, along with a few other integration-related activities (I'm using Azuqua for most of it and I'm active in their community site also).
Enhancing user utilisation, efficiency, and reporting.
Testing new Workfront features prior to implementation, including providing feedback to Workfront's product managers.
There is so much you can do with Workfront. The ability to create custom data fields and reports means you can do most things you can think of. With this in mind, when approaching your own implementation:
Review existing work management processes, and identify those that rely on emails, spreadsheets, and 3rd party products which serve a limited/single purpose. There is a good chance that you will be able (at some point) to replace these with Workfront. The goal being to have as many people using Workfront and collaborating AROUND the actual work, rather than using disparate systems with limited visibility.
As already mentioned, try to start with the reporting output in mind so that you can build your setups around it. Having said that, it is inevitable that you won't discover everything up-front and this is OK because it's relatively easy to change things although it is best to start simple and involve your users in testing and review of the reporting outputs, well before you attempt to go live.
There's loads of other tips that I and the other mentors will be able to share (including stuff that we take for granted about Workfront and forgot that we even had to learn it!). Use this Launch Group and the wider Community in general as (for me at least) it is the best resource available when it comes to how to do something. Someone will have been there before most likely....
Cheers