Layout Template Assignments If You Are in NWE

[AnthonyIm]

Hi - Kathy has found and reported an issue for system admins who are in the new interface. When they assign a layout template to an email, that template is not assigned in Classic. The field is just left blank. However, if you are in Classic and you assign someone a layout template, the user gets that template assigned whether they are in Classic or NWE. Will let you know what we hear from Support about this. :) Anthony Imgrund FCB

[DanielCo]

I remember a recent discussion about layout templates needing to be migrated from classic to NWE. Was there a difference in when you created the templates you tested? Daniel Cooley Rego Consulting

[AnthonyIm]

The templates were migrated. So now when I make a change in Classic, it is not reflected on the NWE side, but that is fine as there are different areas and things we focus on in NWE that we didn't in Classic. However, the initial assignment would be helpful since they have the same name. (And like I mentioned, it works fine when I'm in Classic and I assign to someone in NWE. But if I'm in NWE, it doesn't work the other way) Anthony Imgrund FCB

[Exp_-_GevorgKa]

Hi Anthony, Thanks for starting this thread! Let me cover some important points that may help with this issue: During the migration the assignments that existed on Classic Layout Templates were also migrated, so that the Workfront administrators don't have to redo the assignments for NWE. When managing Layout Templates in NWE your assignments apply to NWE only, so that the when users opt-in to NWE they're seeing the Layout Template you've assigned them in NWE. Same is true for Classic as well, so that if you are in Classic you're assigning the people a Layout Template for their Classic experience. I know there might be some confusion as of now, since the names of Layout Templates are mostly similar in NWE and Classic due to migration, but you can see that when you are in Classic and assigning people to a Layout Template you're only seeing your Classic Layout Templates. As a "pro tip" to make this easier to track and manage, I'd recommend adding the following 2 columns to your view on "Users" page: Classic Layout Templates displayname=Actual Classic Layout Template textmode=true valueexpression=IF(ISBLANK({layoutTemplateID}),IF(ISBLANK({role}.{layoutTemplateID}),IF(ISBLANK({homeTeam}.{layoutTemplateID}),IF(ISBLANK({homeGroup}.{layoutTemplateID}),"No Layout Template",{homeGroup}.{layoutTemplate}.{name}),{homeTeam}.{layoutTemplate}.{name}),{role}.{layoutTemplate}.{name}),{layoutTemplate}.{name}) valueformat= New Workfront Experience Layout Templates displayname=Actual NWE Layout Template textmode=true valueexpression=IF(ISBLANK({uiTemplateID}),IF(ISBLANK({role}.{uiTemplateID}),IF(ISBLANK({homeTeam}.{uiTemplateID}),IF(ISBLANK({homeGroup}.{uiTemplateID}),"No Layout Template",{homeGroup}.{uiTemplate}.{name}),{homeTeam}.{uiTemplate}.{name}),{role}.{uiTemplate}.{name}),{uiTemplate}.{name}) valueformat= These will show the actual Layout Template assignments (considering the assignments hierarchy) that users have both in Classic and NWE. I hope this helps! Thanks, Gevorg Gevorg Kazaryan Product Manager

[AnthonyIm]

Thank you for sharing. A little sad as this means for right we we will need to log in and out of the NWE to make sure they have a layout template in each interface. Luckily, for new hires, we have April 1st as the cut off date to completely switch them over to NWE so it will only be an issue for a few months. Anthony Imgrund FCB

[AnthonyIm]

@Gevorg Kazaryan - question: is there a field or filter to use to see in a user list who is using the new interface and who isn't? I saw Default Interface, but it has me as Early Access but I'm currently not using NWE. Anthony Imgrund FCB

[Exp_-_GevorgKa]

Hi Anthony, Just to make sure we are aligned on the text modes I mentioned above " Classic Layout Templates" and "New Workfront Experience Layout Templates", work best if combined in the same view, in that scenario you see the actual Layout Template assignments in each experience and you won't need to opt-in/out to see the actual results. You'll need to opt yourself in to appropriate experience, in order to be able to modify these assignments. I'll DM you with the instructions on how you can see the people opted in for NWE on users list. Thanks, Gevorg Gevorg Kazaryan Product Manager