FCB Feedback So Far

[AnthonyIm]

Hi, Not sure if we are supposed to post stuff in here, but I wanted to give you all a summary of our feedback so far. First off, I do want to say that people are liking it. There is of course that initial "wait... what?" but once they start clicking around and using the preview environment, they are liking it. :) Some things I'm consistently hearing: Before this launching to a larger audience, the look and feel of reports/dashboards/requests/documents/etc. will be updated as well right? The testers are finding it a little jarring going back and forth between the new style and the old one. Search, no one is liking search: They really want filter by object type before they even hit enter to search Once the results come up, they miss the metadata on the side to help filter the results Very slow None of are sure what Contributors means Once you click on something, there isn't a way to get back to search if it was the wrong one The "New for Me" is a little wonky. Some stuff on there is old so we aren't sure why it is showing up Open in a new tab experience: Because you have WF tabs and browser tabs this gets weird. For instance, I needed to update the passwords for my QS team. Since the Edit pop-up isn't working, I needed to go to their actual profiles to edit. I clicked open in a new tab for every user. It opened both a browser tab and a WF tab so I had to close both of them when I was done. Same thing with Open in New Window, but it doesn't bother me too much because I tend to use that to compare items. Open in a New Tab, I do when I'm trying to quickly do something and go back to my list/report/etc. We are putting specific items in the Feedback button. Just wanted to share the general stuff. Anthony Imgrund FCB

[JenniferMo1]

Hi Anthony, Yes! Please post feedback here as well as using the Feedback button in-app. We would welcome all the Alpha participants to initiate conversations here about what you are hearing from your participants. A few thoughts before our Wednesday meeting - Modernizing the overall look and feel of the application is a focus for the new experience. Some of these areas will be available before General Availability and some will come later this year and even into next year, such as the reporting & dashboards resdesign. We would like to hear from our customers which areas they feel are most critical to help drive greater adoption overall. Search - Thank you for this detailed feedback. We are currently researching how to improve Search so this is timely. Tab experience - We have received similar feedback already on the new navigation - some stating what is working well and some feedback on what needs improvement. Our teams are currently working on a few different options to consider so we look forward to testing those with the Alpha group. Thanks again for your feedback! What is everyone else hearing or experiencing? Jennifer Jennifer Moore Workfront

[SkyeHa]

I'm trying to go thematically here because my actual feedback might be a bit overwhelming, so here goes, briefly speaking. (I heard the alpha was being tweaked twice a week, so if it's relevant, I tested for a couple of hours on friday last week.) 1) Quicksilver hides everything that is relevant to my users, and forces us to make extra travel / clicks to find them. Just one example is high volume assigned workers who have 20 tasks all with the same name and open them all... they have to make so many extra clicks to figure out which tasks belong to which project, if all they want to do is open them all, and mass produce the work and close the task as they go. 2) We have had a couple of layers of functionality removed so a lot of my questions are "can I have that back"? If you think of the tabs as a replacement to Chrome browser tabs, I can close ALL my chrome browser tabs with one stroke... how do I do this in QS? I can bookmark a set of tabs to open, how do I do this in QS? I can organize browser windows into different sets of chrome tabs and spread them out over three monitors, I can keystroke from one chrome tab to the other, I can keystroke them closed.... I actually have a lot of functionality in Chrome/browsers that Quicksilver removed and didn't give me a substitute for. Total, the current layers I have are: Chrome tabs, Global Nav Bar, and Sub tabs layer. Now instead of three layers I have one. PS: By the way, the one remaining layer that I do have--the tabs are really hard to read. The great thing about the old tab system was that you could always read the entirety of what was on every tab. (Sorry Anthony! I'm not usually your direct opposite!) -skye