Email notification for "@" comments in proofs

[KathyPal]

Hi, We've noticed recently, when adding "@XXX" to a proof comment, the person the comment is addressed to no longer receives and email notification which has created delays in many of our projects moving. Coincidentally, this was brought to my attention after a I transitioned 10 new users to the new experience. Is this a known issue in the new experience? I couldn't find any conversations about this. Thanks, Kathy Kathleen Palumbo

[VikkiGI2]

Following as this is something which will affect our users too Vikki Gibbs WF System Admin Paragon Customer Communications

[MaggieTalierco]

We encountered the same issue too. I hope this issue will be fixed soon as now our clients like that feature. Maggie Talierco