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Disappointed in Beta Performance

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Level 4
All, I am really disappointed in the quality of the Beta production functionality. Although it is Beta, I would expect Workfront to ensure that the major functionality worked! Not a good look. Rochelle Dr. Rochelle L. Webb, CSM Sr. Project Manager, Project Management Office MHMR Tarrant County Ft. Worth, Texas 817-569-4146
4 Replies

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Level 2
I couldn't agree more Rochelle. I was trying to be a good advocate for change to show my team all the great new features. I can't even switch back to my existing version of Workfront. None of my pages load. I continue to get an error message telling me to refresh. Less important betas have been much better in the past and we've been most excited about this one. Angela McCarthy Amerihealth Caritas Health Plan amccarthy@amerihealthcaritas.com

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Level 5
Thank you for trying the new Workfront experience and taking the time to submit feedback here. Your feedback is critical to us and the issues you are having isn't our expectations for this beta. We will be working to ensure you can perform your daily work in this beta. We are aware of the issue you are seeing related to an error message asking you to perform a page refresh. Most of the time a page refresh is clearing the error but others have reported this to be unsuccessful. We are actively investigating the cause and will be providing a fix soon. I will update this post as soon as a fix has deployed. This is also posted to our Known Issues page where you can follow updates. Josh Boston Workfront

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Level 5
@Angela McCarthy I am hoping you have been able to remove your user yourself or having another admin remove your user from the new experience. If another admin can't remove you user, please reach out to Workfront Support so we can help resolve your issue in your instance. Josh Boston Workfront

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Level 9
I agree - we had a managers meeting this morning and so many things would not work with the beta that someone had to switch off the screen to a different presenter. Definitely not what I expected at all.