custom fields missing from custom form in Experience but visible from Classic view

[catherineh70969]

I just opened a project-based custom form for editing and noticed that not all fields I expected to see were visible before or after I opened the form for editing. When I open the same project from the Classic view, however, those fields are visible and editable. Has anyone else see this? Catherine Hayes Manager, Business Analytics and Program Operations The Channel Company Westborough MA

[keegan_oconnor]

I am seeing the same thing on both projects and issues. In our instance, it looks like we are seeing only the fields first visible when a user fills out the custom form. None of the fields that are revealed based on logic are visible in the details area for projects or issues. I've had to switch to the classic experience until this is resolved. Keegan O'Connor Green River College

[BrandonHa]

Seeing the same thing on my end. Just noticed it for the first time yesterday and it happened multiple times, if not every time. This is an issue that needs to be escalated. @Catherine Hayes , have you submitted a ticket yet? I'm also tagging @Angela McCarthy here because she started another thread to the same effect. Angela, to answer your question, yes...this is happening to others. @Kyna Baker , tagging you in here, too. Obviously a ticket needs to be submitted, but it wouldn't hurt having you flag this for folks. Thank you in advance for your help! Brandon Hamm Bravo Group

[catherineh70969]

Thanks for confirming you are seeing this too. I wanted to confirm it was happening with others first, but am opening a ticket this morning. Catherine Hayes Manager, Business Analytics and Program Operations The Channel Company Westborough MA

[catherineh70969]

The case number is # 00177546 I opened if you want want to reference it. Catherine Hayes Manager, Business Analytics and Program Operations The Channel Company Westborough MA

[JlangCRS]

I noticed this yesterday. I have to go into the edit mode to see all the information. In the effort to streamline things, it has added more time & clicks to find everything. Julie Lang

[kynabaker16]

Hi Brandon and all - Thank you so much for tagging me. You're right - tickets are the best way to get bugs resolved (and get notices on the progress of the resolution) - but I will do what I can on my end as well! Thanks, Kyna

[JanelleHi]

This issue appeared during a zoom meeting with a support team member about something else related to a custom form. My ticket has been updated and they verified the issue and it's now with the development team. Janelle Hicks Lifespan Corporation

[JoshBo2]

Hi All, As Janelle stated, we are aware of this issue and we are working on a fix. We will deploy this fix as soon as possible. Workfront Classic does not have this issue. Josh Boston Workfront