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Charts are now one color in NWE?

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Level 10

Looks like I've forgotten there's a new site and have sent my original post on the original community - I hope it doesn't get duplicated here.

Anyway, I'm not sure if it's just me or my instance but my charts are now just a single color. I've checked my chart settings and there's no way they should be one color. I'm NWE user. I've checked my users who have access to the same reports and are in classic, they see in multi-color. Now, I don't follow releases religiously so I'm not sure whether product thinks this is a new feature(?!!) :confounded_face: but I don't think I've read it nor does it sound like a good idea. Please, please tell me this is a bug and we're not the only ones who are plague with this.

3 Replies

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Level 10

Hi Pollyana - so I'm kind of getting that issue. It seems to only be though on reports that I'm just now creating a chart for (if a chart was already there, I'm not seeing any issue).

Now when I select something for the Bottom Axis (like Portfolio Name in my test), I just see one color option. I'm going to put a ticket in with Support.

Are you seeing this issue though on charts you have already created? If so, definitely let Support know. Not sure what Cluster you are on, but I'm on Cluster 1 and all of my existing charts are fine even if I make a tiny change and resave them.

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Level 10

Hi @Anthony Imgrund‚ , I see this only on the bar graphs I've already created hence I was perplexed as to I don't recall seeing them in one color - this only applies to bar graphs though, my pie charts still show multicolor. It is just weird. I will definitely report this as a bug.

Regards.

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Level 10

@Anthony Imgrund‚ , have you sent this to support? What is their response?

Apparently, this is now going to be the default behavior! I'm not sure it was announced anywhere.

After reaching out internally regarding this they let me know that this currently is expected behavior within NWE, that they intentionally changed charts colors to all one color. You can modify the colors manually, but by default they will be all one color in NWE.

There is a functionality that if you want one color, you can do the setting. It's very strange to change the default the other way which means I have to go back to all charts to sort colors? SMH.

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Administrator

Hi Polly,

I wanted to look into this and see if we had actually announced the change or if we had missed it so we could go back and fix any potentially broken processes, and it looks like this change was included in the release notes here, but there was a LOT released with this, so it would have been pretty easy to miss it.

We're always looking at ways to make our communications more clear, so we'll take this in and take a look at it and see if there is anything we can change to make it easier to stay on top of all the changes that come with a release.

Kyna

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Level 4

Hi Anthony,

I wonder if you could explain how we can change the colours please? I have a bar graph which shows hours logged per week in a given month, on another instance still using Classic there are different colours applied for each week but in NWE they are all blue.

I can see how to assign custom colours for different statuses etc but not where I can change them for the weeks in a month as that is the only grouping being used in the chart.

Many thanks!

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Level 10

Hi - well, you're supposed to be able to do it in the Chart area (see attached). But I'm having issues in NWE where the box to put in the value isn't showing up.

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Level 1

Thank you for the raising this topic in the community. For the New Workfront Experience we recently updated many charts to have a single color to represent a dimension or grouping of data to much more aligned to visualization standards and best practices. There is a tremendous amount of research around this topic, including how the "rainbow" effect can be very misleading when trying to interpret the data. Previously your brain would have to compare not only the height of the bars, but also interpret the color which didn't have any bearing on the actual data.

As I said there is a lot of supporting data around this and one of those pieces come from two researchers William Cleveland and Robert McGill. In 1984 they were statistical scientists at the AT&T Bell Laboratories. They were trying to determine which visuals supported more accurate comparisons and so they started to experiment. They developed 10 perceptual tasks, the mental-visual effort needed to decode or extract quantitative information from a graphic, that is commonly found in chart designs. The below chart shows which elements used in visualizations allow for more accurate comprehension of the data.

0690z000008L807AAC.png

Other supporting research:

https://guides.library.duke.edu/datavis/topten

https://serialmentor.com/dataviz/color-pitfalls.html