mikebibbey

Re: Duplicate server calls from our Android App - Adobe Experience Cloud Mobile 03-11-2015

Update...Found this article to explain the duplicate calls and redirect:http://blogs.adobe.com/digitalmarketing/analytics/under-the-hood-with-visits-and-visitors/ Also discovered that the redirects were occurring on devices that weren't maintaing the s_vi cookie. 30% devices seems like a lot.Solution is to post a custom visitor id using the vid variable with each tracking call. It should actually give us better visitor tracking and eliminates the redirect and incremental visitor count problem we...

653

Re: duplicate Omniture calls in Android tablet - Adobe Experience Cloud Mobile 03-11-2015

Just found this to explain the duplicate calls and redirect:http://blogs.adobe.com/digitalmarketing/analytics/under-the-hood-with-visits-and-visitors/ Now I need to figure out how to avoid it.

1.1K

Duplicate server calls from our Android App - Adobe Experience Cloud Mobile 03-11-2015

We just released a new version of our Android app and are seeing about 30% of our devices generating a new unique visitor and visit for every tracking call. This is significantly inflating our visit count and making our conversion rates incorrect.I found a device that was tracking this way and ran it through a Charles proxy. Each call is being duplicated. The first one appears to be redirecting and inserting two variables into the url: g=none&pccr=true. I am pretty sure that the insertion of the...

850

Re: duplicate Omniture calls in Android tablet - Adobe Experience Cloud Mobile 03-11-2015

Robert - I'm seeing the same thing in my Android app. It looks like the first call is being redirected and inserting the additional parameters. It is causing Adobe to count a new unique visitor for every tracking call. Where you able to get this resolved?

935

Re: Part of site was stolen with Omniture pixel - Adobe Analytics 15-10-2015

Can you create a segment that excludes the hostname of the incorrect site?

584

Re: Report Builder Error - "A System Level Error Has Occurred" - Adobe Analytics 15-10-2015

I got the same error today. I haven't seen that one before.I closed Excel, restarted it, and everything worked fine.-Mike.

864

Re: Crashes report in iOS life cycle metrics - Adobe Experience Cloud Mobile 15-10-2015

I would like to know the same. We are seeing very high crash rates for iOS - above 50% - but don't see the same data from Crashlytics. Our Android crash rates are below 5%.

2.6K

Re: Crashes report in iOS life cycle metrics - Adobe Experience Cloud Mobile 15-10-2015

Steve - I'm also seeing a lot of extra visits with no page views. These visits typically include a launch, crash, and no activity time. For any particular user and device these can happen several times per day, and on multiple days. How can I figure out what activities are occurring that are causing the launch/crash/visit to report but no other activity?It happens much more often in iOS than Android. -Mike.

2.6K

Re: 'Unknown' and greyed out fields in segments since release - Adobe Analytics 15-10-2015

We are seeing the same issue. I have a lot of segments that are set up with Mobile Device Type equal to Mobile Phone. None of those segments work unless I edit them, and reset the type from Unknown to Mobile Phone.

378