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alicematthews
alicematthews
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Re: Social for crisis management? - Adobe Social 15-10-2015
I'd recommend setting up new listening rules to monitor key terms and hashtags around the event or crisis. You can backfill the rule for up to 28 days but keep in mind this can take a few hours to populate.I'd then pull these rules into Social Buzz and use one of the real time streaming options to closely monitor the conversation as it happens, and view the trend graph to monitor volume of mentions over time. Consider setting up a scheduled report if you would like to receive this data at regula...

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Re: Training - Adobe Social 15-10-2015
Training Videos: Training videos for Social 3 are available for viewing on Adobe Enterprise TV. See Social Training Videos.Online Training Courses: Adobe Training Services offers a four-hour course to help you learn how to use Social. For more information, see the Adobe Training Services page.

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