Since this is an older post, I'm assuming you've solved this issue. Incase others find this post, I'll post the link to the documentation below: https://experienceleague.adobe.com/docs/analytics/components/dimensions/mobile-dimensions.html?lang=en#dimensions

Hi Robert,Thanks for reaching out.To configure props and evars you would require Administrator access. Please contact the supported user in your company to grant you the same.Regards,TM

Hi Robert, There must be an issue with your lifecycle implementation for your app. Which SDK version are you using and have you followed the required steps to implement lifecycle tracking on your app ? Best regards.Alexis Cazes.Senior Technical Support Engineer