HI FlorentlbI did open a ticket with support and will see what they suggests. I spend a fair amount of time and really there is not a good leads on why is not sending out the emails..especially since I dont get any error and I get a confirmation from the SOAP response this is really strange..

HI VipulSorry for the confusion. Yes I do see the templates on the execution center as I was able to publish them. based on the docs I could see 2 different templates there ( one for rt event and one for batch events). I still not able to send an email message through the soap. Am I missing somethin...

Hi VipulWhen you say there is no Template on the execution instance how you check that in Cloud? if the template is published successfully doesnt that mean that it should be on the execution instance?any direction would be appreciatedthanks in advance

HI There was an issue with Execution center which its fixed now and I was able to publish the template. I am still getting the same error from the soap ( event not covered)the technical workflows are running so not sure where the issue is?Please help if you can

I started the workflow and that is running properly. Now I am getting event not covered and there is not much on the logs. I tried with template that is published already and getting the same issue

Thanks Vipulbased on my SOAP call do you see any issues? Does the template that I call need to be published before testing? not sure what this mean:"If the event is in Pending status it means that they have not been connected with their associated template to launch a delivery or there is some issue...

HII am trying to use the SOAP UI to test the message center email. The soap call goes fine and I get back the Id from the event when I test .there is no email going out and the events are marked as Pending. Any Idea what I am missing? When I test the template to send proof it works fine<soapenv:Enve...

HI J-Sergethanks for the explanation above. I think I am still a little confuse as the options above are more of if you are making the calls withing the campaign. My initial question and the requirements are as followI have an application that based on your preferences generate ( formulate) and html...

thanks jean-Serge,do you have any example code on calling the soap just to push emails? I can look the documentation and see but I was just wandering if any of you have some sample to show how to send HTML Email content  and receipient  to SOAP service to send the emailthanks

Thanks Jean-SergeI did Download that JSAPI Doc. I am assuming its that .chm file right? I will go through that and keep that as my reference document.So to get to a conclusion the Message center would do the job in my scenario? so this outside Engine ( recomendation Engine) should be able to call th...