I have raised the same issue with Support. They worked with the
developers and claim its correct. Here is there reply on how the
calculation work (Open Rate = Unique Opens/Delivered). I believe at the
high level this calculation doesn't make any sense. It does at the
delivery level. For example, if you have a delivery that sends to email
to Person A and Person B, Person A opens it up resulting in a 50% open
rate. If you send out a 2nd delivery and have the exact same results,
Person A opens it a...