I tried that download - it doesn't work for me as I cannot access my license for my old version of Acrobat - which I have had for at least 5 years. The program is located on my former laptop which has now been changed out for a Surface Pro - so upgrading that version doesn't work. According to the A...

I am having the same issue. I had Acrobat 10 Pro, which had Livecycle included, and when I got a new tablet in July, I (mistakenly) upgraded to Acrobat XI Pro - which didn't include what I actually NEED in the program. I keep seeing I am eligible for a free upgrade due to my purchase, but I cannot f...