Hi Jon,I tried the above but when I try publishing the template I get the following error:'XSV - 350122 An error occurred and the process has been stopped'any idea?
The workaround I created:Archive email delivery templatePersonalized blocks for each SMS content templateAdd the personalized block to Archive templateEnable checkbox to archive.the above seems to meet the requirement. Thanks everyone!
Hi @ Ramon,That worked!!! yay...I did notice tho keyword is case sensitive. Only ALL caps words get a reply. Any ideas as to why is that? Just curious if that's standard