since ‎22-09-2009
‎10-12-2019
gilgoodridge
Level 1
Re: Exception thrown while calling back a DSC componentcom/adobe/edc/policy/APSDocumentServicesManagerHo
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
I'm seeing these same errors too. Anyone have any luck figuring out the issue?

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
For our specific problem, Adobe claims that the fix will be in ES2 SP2. You should probably talk to Adobe about when that will be released and whether the fix will also solve your problem. I don't want to give you any incorrect information.

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
I have further information on my symptoms. I found that if I first run the service as "Local System", convert a document, and then restart the service using my user account (who is in the Administrators group)... everything works fine. In fact, I can keep restarting the service and everything will work great. However, as soon as I completely reboot the server, the problem starts happening again. So, I have to unnacceptable work-arounds:1. Start LiveCycle using "run.bat" from a command line. This...

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
And I should add that the user in question is in the administrator group (and the original person that started this thread was actually "administrator"). So, it's not an administrator/non-administrator issue.

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
When I run it using "run.bat" I'm signed on as the exact same user that I configured to run the service as (which is the same user that I installed everything as). When I set the service to run as "Local System account" with the "Allow service to interact with desktop" it seems to work (but other things don't work because "Local System account" doesn't have access to the network shares).

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
I find that I'm having this problem only when I run the turnkey install as a service. As soon as I tried running it from the command line (run.bat -c lc_turnkey -b 0.0.0.0) everything worked fine. I also found that when I run it as a service using "Local System account" it works fine. But when running it under a specific domain account, it doesn't work. Any thoughts?

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Re: CreateDesktop, ERROR CODE = 5, Access is denied. WTF!
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
Did you ever find a resolution to the original problem (the CreateDesktop, Error Code 5, Access is denied. problem)?

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What are "Deactivate Event" options for?
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gilgoodridge

gilgoodridge
- Adobe LiveCycle
When creating a new event type, there are two options for "Deactivate Event":- Upon Notification- NeverThe only documentation on these in the help reads: "Depending on whether you want the event type to be deactivated when its listeners have acknowledged receipt of the event, select either Upon Notification or Never. For example, you might select Never if a service is handling the notification and any deactivation of the event type." I think I've read that about 42 times and still don't understa...

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