since ‎08-11-2016
‎19-02-2020
richac96395021
Level 4
Re: Error Rest Call Response
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Abraham92,you can try passing the http.body as a string instead of using the function JSON.stringify. http.body='{"reqValue1": "value1","reqValue2": "value2","reqValue3": "value3","reqValue4": "value4","reqValue5": "value5"}';

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Regarding unconditional stop in adobe campaign classic
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi team, Please let me know on which occasions should we use an unconditional stop. Also how can we check actual workflow jobs in progress on Marketing instance before we initiate the unconditional stop. Also please let me know how should we debug a workflow which doesn't get into finished state but remains in stop requested state with regards,Richa Chaubey

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Registration token not getting added in subscriber application for android devices
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi team,We have seen that in few of the cases the registration token is not getting added. These normally test subscribers. Please let me know your suggestions to identify the issue.with regards,Richa Chaubey

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Re: Adding additional personalization data in BuildPreviewFromId function
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Jon,In the above function definition, how will the target extension attributes will be referred in personalization. For example @amount is part of cus: transactions schema (target extension) and not nms:seedMember schema. How will the preview generateWith regards,Richa Chaubey

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Adding additional personalization data in BuildPreviewFromId function
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi team,We are using BuildPreviewFromId function in javascript, please let me know if we can add more personalization like 'targetData.amount' while calling the function. Below is the function definition:-var res = nms.delivery.BuildPreviewFromId( deliveryId, )var preview = res[0]var queryResult = res[1]with regards,Richa Chaubey

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Re: Domain Configuration in Message Center
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi All,Adding to my query, Please let me know what will be the process for doing the IP warmup activity in case of Message Centre.with regards,Richa Chaubey

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How does Forward to a Friend works in ACM Classic Hybrid Configuration
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,I am trying to use the Forward to friend option within emails. For this, I have referred the following documentation link:-Viral and social marketing For this, I have taken the following steps:-1. viral web app was published2. including the mirror page and viral links within email deliveryOnce the link is clicked it redirects to the mid-sourcing server but not web server (which is hosted on client side). The visitor gets added in mid-sourcing visitor schema and also the forwarded email d...

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Domain Configuration in Message Center
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,We have a message center use case to be implemented for Hybrid ACM Installation, I had a query whether we can use same sending email domains for Mid-sourcing and RT server. If not do we need to ramp up the sending domain used in RT server.with regards,Richa Chaubey

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Re: Can we call url shortening api while sending adobe tracked links in sms deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Jonas,It will be helpful if you can share an approach document.Also please let me know how did you modify the NmsTracking_ClickFormula to achieve this?with regards,Richa Chaubey

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Re: Storing SMPP Message id details within ACM Delivery Logs
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Adhiyan,Thanks for the update, In case of Hybrid Implementation nms:providerMsgId schema is not populated in marketing instance, can this data be synced to on-premise Marketing instance from mid-sourcing.with regards,Richa Chaubey

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Storing SMPP Message id details within ACM Delivery Logs
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi team,Can we store the Message ID generated from the SMS Vendor within ACM Delivery receipt/Delivery Logs. Currently we are using SMPP Protocol to send the SMS.from ACM. We are getting the DLR from the SMS Vendor in following format:-2019-03-25|14:06:31|SRC:9180012386035|DST:VK-XYZUVW|SMS:id:29892980123001E3 sub:001 dlvrd:001 submit date:1903251405 done date:1903251406 stat:DELIVRD err:000But within Delivery Logs we only get the delivery status message as follows:-SR Generic DELIVRD 000|#MESSA...

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Re: Can we call url shortening api while sending adobe tracked links in sms deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Jonas,Thanks for the update, were those links generated by third-party service being tracked by Adobe Campaign, if yes can you let me know the solution being implemented.with regards,Richa Chaubey

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Re: Can we get the path of personalized pdf attached in emails
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Venu,I have checked the path till '/usr/local/neolane/nl6/var/res/' on marketing server, no folder with the naming convention exists.with regards,Richa Chaubey

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Re: Can we call url shortening api while sending adobe tracked links in sms deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Adhiyan,Thanks for sharing the POC.Currently, we are using the same approach, but we also have a requirement to track the bitly's generated using the API call. Whenever we enable tracking within the SMS deliveries the link changes to a long URL having Adobe branding. Can we track the SMS deliveries with bitly URLs (without the Adobe tracking code appended)?with regards,Richa Chaubey

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Re: Can we get the path of personalized pdf attached in emails
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Venu,Will this command work for ACM Hybrid Installation:-logInfo(execCommand("find /usr/local/neolane/nl6/var -name '*.pdf'")[1]) I have checked the path on marketing instance /usr/local/neolane/nl6/var there is no pdf file present.with regards,Richa Chaubey

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Can we get the path of personalized pdf attached in emails
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,Currently, we have an implementation which is hybrid in nature and we are sending Personalized Pdfs as part of the email attachment. We have a requirement of getting the location of the pdf attached. How can we get this data from the mid-sourcing servers? It will be helpful if the reference path for the same is shared.with regards,Richa Chaubey

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Can we call url shortening api while sending adobe tracked links in sms deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,We have a use case, in which we need to track short URL added as a link in SMS deliveries. Currently, the SMS Vendor does not have the capability of tracking the links. As a part of the solution, we have an URL Shortening utility which basically shorts URL before sending the SMS delivery. This is achieved by using javascript activity in the workflow. Tracking of the urls generated is being maintained by another system but not ACM.We are aware that ACM tracks the link in SMS by activating...

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Issue in Summary Data for certain deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,We have experienced a Issue in summary for certain deliveries after they have been executed and reached finished state.For Some of our deliveries Success(total email sent) is more than actual Targeted population.Below is the snapshot for the same:-In this case we have target of 2424 however Process and success seems to be more than 100%.However the delivery logs of this delivery has records less than targeted population.We even tried recomputing the stats of the delivery, but there was n...

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Issue in the preview of delivery logs within Deliveries
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,We have observed that within Deliveries for a custom Target Mapping, delivery logs preview getting generated is with the query as follows:-'SELECT top 201 B0.tsLastModified, B0.iStatus, B0.sAddress, B1.iFailureReason, B1.sText FROM AmcBroadLogrcp B0 JOIN NmsBroadLogMsg B1 ON (B1.iBroadLogMsgId = B0.iMsgId) ORDER BY B0.tsLastModified DESC'due to which in the preview we are able to view the delivery logs for the targeted audience till date from the custom recipient table.Ideally the previe...

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Re: Error while uploading the iOS certificate
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi all,It will be helpful if anyone suggest some debugging steps to identify the issue.

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Re: Port used for data integration between Analytics Triggers and ACM
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi All,It will be very helpful if you can share any of your views on the above casewith regards,Richa Chaubey

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Port used for data integration between Analytics Triggers and ACM
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,Can you please let me know Adobe Analytics triggers data gets received on which adobe campaign ports 80/443/8080. Below diagram shows data exchange but not specifies which port is used for incoming traffic from Analytics triggers to ACMIf it is 8080 can that traffic be redirected to ACM Port 443. with regards,Richa Chaubey

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Re: Error while uploading the iOS certificate
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi All,I am still not able to resolve the issue. there is an update to above query.On uploading the APNS Certificate, i am now getting new error as follows:-The connections cache could not be reinitialized. Error-53The new error: Internal Server Error 500. The connections cache could not be reinitialized. Error: SyntaxError:xml is a reserved identifierIt will be very helpful if anyone can suggest your views on the same.with regards,Richa

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Error while uploading the iOS certificate
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richac96395021

richac96395021
- Adobe Campaign Classic
Hi Team,We are trying to integrate ios Notification APP Server with Hybrid ACM Prod Server, for which we need to upload ios Sandbox certificate on ACM Prod environment.While uploading the certificate we are getting an error, please find the attached snapshot. To resolve the issue we had taken following steps:-Go to the config folderThere you will find the file name serverConfig.xmlOpen the XML and search for “urlPermission”In that add the URL you want to white list as an example Save the fileRun...

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Scheduled Campaign Workflows with intervals of 5 mins or less
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Team,Please let me know, is it good to have scheduled Campaign workflows with intervals of 5 mins or less. Assuming the target audience is <=2000.with regards,Richa Chaubey

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Re: creating custom workflows in message center
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Adhiyan,Thanks for your reply, can you please update on points 2-4.With regards,Richa Chaubey

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Re: creating custom workflows in message center
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Team,Please let me know any of your viewpoints on the query.with regards,Richa Chaubey

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Re: Is personalization fields stored in delivery logs
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Shrawan,The use case is such that, after executing the campaign its personalization data sent to the customer should be saved within delivery logs.As of now, I am aware that the recipient email and its delivery status is stored in the delivery logswith regards,Richa Chaubey

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creating custom workflows in message center
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Team,I have following queries regarding Message Center:-1. whether we can create custom workflows (so as to enrich the incoming event data) within message center.2. Can we associate custom target mappings within the transaction templates3. can the incoming event data be stored within the delivery logs/ any custom table4. can we use the rtEvent ctx data as a javascript variable example:- $(vars/sampleVar)with regards,Richa Chaubey

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Is personalization fields stored in delivery logs
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richac96395021

richac96395021
- Adobe Campaign Standard
Hi Team,Please let me know whether, personalization fields can be stored in delivery logs after execution of a campaign (email, sms or mobileapp).with regards,Richa Chaubey

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