Hi team, Please let me know on which occasions should we use an unconditional stop. Also how can we check actual workflow jobs in progress on Marketing instance before we initiate the unconditional stop. Also please let me know how should we debug a workflow which doesn't get into finished state but...

Hi team,We have seen that in few of the cases the registration token is not getting added. These normally test subscribers. Please let me know your suggestions to identify the issue.with regards,Richa Chaubey

Hi team,We are using BuildPreviewFromId function in javascript, please let me know if we can add more personalization like 'targetData.amount' while calling the function. Below is the function definition:-var res = nms.delivery.BuildPreviewFromId(  deliveryId,   <params content="html" filter="@id=12...

Hi Team,I am trying to use the Forward to friend option within emails. For this, I have referred the following documentation link:-Viral and social marketing For this, I have taken the following steps:-1. viral web app was published2. including the mirror page and viral links within email deliveryOn...

Hi Team,We have a message center use case to be implemented for Hybrid ACM Installation, I had a query whether we can use same sending email domains for Mid-sourcing and RT server. If not do we need to ramp up the sending domain used in RT server.with regards,Richa Chaubey

Hi team,Can we store the Message ID generated from the SMS Vendor within ACM Delivery receipt/Delivery Logs. Currently we are using SMPP Protocol to send the SMS.from ACM.  We are getting the DLR from the SMS Vendor in following format:-2019-03-25|14:06:31|SRC:9180012386035|DST:VK-XYZUVW|SMS:id:2989...

Hi Team,Currently, we have an implementation which is hybrid in nature and we are sending Personalized Pdfs as part of the email attachment. We have a requirement of getting the location of the pdf attached. How can we get this data from the mid-sourcing servers? It will be helpful if the reference ...

Hi Team,We have a use case, in which we need to track short URL added as a link in SMS deliveries. Currently, the SMS Vendor does not have the capability of tracking the links. As a part of the solution, we have an URL Shortening utility which basically shorts URL before sending the SMS delivery. Th...

Hi Team,We have experienced a Issue in summary for certain deliveries after they have been executed and reached finished state.For Some of our deliveries Success(total email sent) is more than actual Targeted population.Below is the snapshot for the same:-In this case we have target of 2424 however ...

Hi Team,We have observed that within Deliveries for a custom Target Mapping, delivery logs preview getting generated is with the query as follows:-'SELECT  top 201 B0.tsLastModified, B0.iStatus, B0.sAddress, B1.iFailureReason, B1.sText FROM AmcBroadLogrcp B0 JOIN NmsBroadLogMsg B1 ON (B1.iBroadLogMs...