Hi niveditham69372126,Thank you for writing in. We will certainly try
to help you out here but for that we will need a lot of detailsWhat is
the stage instance build number?Build number of lower environment?Please
share the delivery creative along with personalization blocks.Start
Pending means that the mta is unavailable for delivering your emails.
Thats why it is in Pending stateThis could happen because of lot of
reasons.MTA service is not runningMTA is unable to connect to your SMTP