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KarhyM
KarhyM
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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 16-05-2022
There were questions about naming standards even for fields, creating custom fields and forms, and using metadata vs. naming conventions. Each Group Admin can create custom fields. This has led to some duplicate fields, e.g., Additional Comments, Contact Phone. Our System Admin is in the process of identifying common fields, which will require clean-up. I am not clear if this will be a manual process or if it can be automated and what impact on data history will be. During the presentation I sha...

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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 16-05-2022
How do you find Group Admins? As mentioned during the presentation you often find them in training sessions. They are the ones that ask the questions, are wondering if there is another way of doing something. These are also the people who mention in meetings how they tried something different and how successful it was. They are always part of a group that volunteers to work on changes. They have a reputation for innovation. They have the mindset you need for your Group Admin.

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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 16-05-2022
There were questions about what is good number of Group Admins and how to structure the number of Group Admins in a department. I do not know if there is an ideal number or ration, but look at what is the clearest division of work. In the medical school, there are five teams (5 – 10 employees) with people in each team on the three campuses. The team has processes that are unique to the team, as well as ones that are interrelated. In our case, having a Group Admin on each campus that knew their...

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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 16-05-2022
There was a question about how to get buy-in from a department that is not invested, even though others are. Getting buy-in is tough. It is like finding a needle in a haystack. It can be done but takes time and patience. Here are some thoughts . . . One way to get involvement is going to the team’s leadership to explain the situation. You may want to start out sharing examples of how you have tried and the reactions, and then share how useful other teams have found it ‚Äì what it improved, how i...

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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 13-05-2022
here is the other document.

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Re: System Admin Essentials Webinar: Leveraging the Group Admin (May 11) - Workfront 13-05-2022
Hi everyone,It was a great pleasure presenting on this topic. Workfront can be structured in so many ways that will work for your organization! During our session we were asked how our System Admin trains new Group Admins. Here is his response: The “Training for Group Admins” is a self-directed training, shared 3-5 weeks before the virtual training.The “Workfront Live Training from Sys Admin” is used during the virtual training. There are two tracks for the virtual training. Track 1 ‚Äì This tra...

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Re: How to tell who is who when using @ notify? - Workfront 11-03-2022
Monique, does the auto-provision automatically bring in their directory picture? is that part of Fusion?Thanks.

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Re: How to tell who is who when using @ notify? - Workfront 11-03-2022
Thanks Christina. that's another good idea. I appreciate how this community brainstorms ideas!

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Re: How to tell who is who when using @ notify? - Workfront 10-03-2022
Interesting thought Andy. I'll have to think that one through. I appreciate the suggestions.

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Re: How to tell who is who when using @ notify? - Workfront 09-03-2022
Thanks Andy for the quick response! That's a good idea, but some of these people will be requestors who won't even know they are using Workfront to submit a request. Ideally, when we change the request status they would get an email of the status change. Though when we looked at the notification options, this is not available for a requestor and reviewer license. I thought the next option would be to use the at sign to notify them of the change.

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