That phone number is useless unless I want to listen to hold music for 10 minutes like I just did. I select livecycle from the automated system and then just sit on hold. Clearly I am just going to have to contact my credit card company and dispute the charge because you guys have the absolute worst...

I'm having the same problem. It is getting ridiculous. i paid for a product and can't download it or get any support at all. I am about to call my credit card company to dispute the charge and also make sure I use every form of social media to make people aware of what seems to be a scam at this poi...