Hi,This is difficult to resolve without seeing the instance and
workflow, is the other table linked to the recipient table?You can try
adding the field in additional data as complementary information so that
it is passing through the workflow and then you should be able to pull
it in the email body content.Thanks
Hi,if you go to all workflows view and search for the workflow, you can
then right click it, go to actions and click unconditional stop. This
may resolve the issue.Thanks
Hi,For test purposes and for the sake of sending a proof using a live
profile with dynamic data coming from the workflow, why don't you use a
standard delivery in the workflow and set the action to perform to 'Send
a proof' and use the substitution of address method? This would be for
testing only, once you are happy with the proof you can then use the
recurring delivery for the actual live send of the
campaign.Alternatively you could have a test recipient with your email
address for which you c...
Hi Andy,From the top of my head (and this will require some testing) it
may be better to use JavaScript rather than targetData.After the cell
activity, in every transition you have coming out, insert a JavaScript
activity. Here you can assign a new variable for each transition (001,
002, 003 etc) but name the variable the same name and have different
values. Then have one delivery activity, use a type of delivery that
allows re-sending and in the Script tab of the delivery you can call the
varia...
Hi Andy,This may be possible however if I understand correctly, the
targetData will have a value for each record whilst there is only one
label.Where is the label in the target data collected from? If you can
be a bit more specific then I may be able to help.ThanksYusuf
Hi,Have you checked the delivery logs of the proof? If you navigate to
the execution folder of where the delivery logs are saved for the
delivery in question, in the dashboard view click on the edit tab. From
here you will be able to access the Delivery tab where you can see the
logs and exclusions. If you click the Audit tab you will be able to see
the log of the audit trail of the delivery, the causes of exclusions (if
a typology rule is excluding anyone), and the proofs tab. Click on the
proo...
Hi Vipul thanks for your reply,I understand how approvals work generally
but in this case I want to add a custom function using JavaScript or
maybe in a typology whereby if a user creates an email then it should
disable them to approve their own email and it must be approved by
someone else.Say for example there are 2 users both are admins so they
both have approval rights. I want them both to be able to approve each
other's emails but not their own. Is there a way I can say in a typology
or som...
Hi, is there a way to stop a user approving their own emails?So say for
example I create an email and it goes out for approval, I can go in and
approve it myself. I want to disallow this, however, I should still be
allowed to approve someone else’s emails so I can’t use operator
restrictions because I still need to have approval rights just not on my
own emails.Is this possible?ThanksYusuf
Hi Sakthi,You can run a query on the recipients of a specific delivery
and set the behaviour to 'not opened' to select those customers who have
received the email but not opened it.In your workflow, drag and drop a
query activity onto your canvas and double click it to configure itIn
your query select 'edit query'Then select the 'recipients of a delivery'
optionYou will then need to find the email delivery that was sent out.
You can search by label or create a filter and search by internal name
...
Hi Vipul thanks for your reply. Yes I am aware of the method you
provided, just thought it would be a useful feature to be able to push
waves through manually.Thanks again!Yusuf
Hi,If a delivery has been set to go out over a number of waves, once the
workflow has run and the delivery sending process is underway, is there
any way to then manually enable or push through the following
waves?Thanks
