hi, I wanted to know if you triggered offers via SOAP ..if so what process did you follow , I am trying to capture the WSDL.Integration via SOAP (server side) regardsShiva

Hello Amit, Support confirmed that the problem was in apache configuration file: "The configuration file for the apache need to be change to give proper file permission to a specific file path (the one that contains the xsl used within that workflow). Unfortunately, since this patch/configuration change is done at the server level, we do not have access to it. I only know the configuration change was needed to have access to the following folder: /usr/local/neolane/nl6/datakit/xtk/fra/xsl"Thank ...

Hello Thomas, Thank you so much for your answer. It works now. So I’ve took the BASE_URL from “Offer – live” à “Administration”à “Offer Space” à Proprieties à URL and then added ?a=UpdateStatus&p=<%= proposition.proposition_id %>&st=2&r=https://www.nissan.it/veicoli/veicoli-nuovi/qashqai/offerte/qashqai-n-vision.html.Can you please tell me if it is recommended to “Define the acceptance URL” also? Or this is not required information on the offer?Best regards,Nicoleta

Hi JennaF​,VPN term here is used for the server config file. It can be any name depending upon how the instance has been configured for you.It is a specific securityzone defined in the application which allows you to connect either using generated sessiontoken or using username/password authentication.Hope this helps.Regards,Vipul