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Joined the community 25-07-2016 1:55:58 AM

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Amit, Support confirmed that the problem was in apache configuration file: "The configuration file for the apache need to be change to give proper file permission to a specific file path (the one that contains the xsl used within that workflow). Unfortunately, since this patch/configuration change is done at the server level, we do not have access to it. I only know the configuration change was needed to have access to the following folder: /usr/local/neolane/nl6/datakit/xtk/fra/xsl"Thank ...

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Florent,After opening three support tickets, support applied yesterday a patch on my platform. For now I don’t have more details about the applied patch. It is working fine now. Adobe Campaign Support team said on 14/02/2017: “The permanent fix has been added to the latest build that is currently being evaluated by Adobe Quality Assurance team right now. Once verified and the build is release, you would need to upgrade your environment to get the permanent fix.”Best regards,Nicoleta

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Florent,I'm still working with support on this. As soon as I'll have a solution I'll post it. Regards,Nicoleta

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Amit_Kumar wrote... Hi Nicoleta, it looks like this file is not allowed from the apache server. please hack your firewall settings are apache config for prod for .xsl type files? Regards, Amit Hello Amit, Thank you for your answer.You are saying that I should look in apache config file to see if .xsl is well configurated?I also should ask Adobe support to check firewall settings for .xls, as all the platform are hosted at Adobe? Best regards,Nicoleta

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Thomas Boucher wrote... OK so you should ask the technical administrator of your platform to enable it (it is not started by default because not everyone uses Inbound Interaction): as explained in the documentation link I pasted above, the "autoStart" should be set to "true" in the configuration file of your instance. Typically in config-.xml, simply search for the "interactiond" section and change the autoStart value: After a restart, new inbound interactions should be inserted in the DB. Best...

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Re: Click here to change the file format... option for "Data loading (file) activity" - Adobe Campaign Standard

fleltuerto wrote... Hello Nicoleta, Ok I see. This is unfortunately normal behavior. While the auto-detect option can in some cases detect datetime columns, other types of columns are always recognized as strings, and it is up to you to modify each column manually so that it matches the correct data type and it is processed as you need when the workflow is executed. Basically, what this option does is only detecting the columns of the sample file and general file formating such as separating cha...

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Anushia V wrote... Hi Nicolletta, I am not able to see interactions@[platform-name] on the processes list. Does it mean there is something missing in configurations? Thanks, Anushia I’m sorry I cannot help you with this. I don’t know why.

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Anushia V wrote... nicolletta wrote... Have you checked your “interactiond" logs also? Do we have access to see interaction logs? I see adobe campaign console error - "No key defined for element 'interaction' (query on a document of type 'Interactions (nms:interaction)') Thanks! Normally in “Home” –> “Monitoring” à Process list à interactiond@platform_name

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Re: Click here to change the file format... option for "Data loading (file) activity" - Adobe Campaign Standard

Hello Florent,Thank you for your answer.I’ve already tried this way also - uploading a new sample file, the problem is that all the data type definition is lost and I have to do it manually again … “Auto-detect format” is detecting nothing at all. All columns are identified as string.Best regards.Nicoleta

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Have you checked your “interactiond" logs also?

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Hello Anushia, For seeing the data I’ve used a query element on “Recipient offer propositions”. “Recipient offer propositions” is also declared on your Offers - live à Environment -> Administration -> Offer Space -> Environment.Regards,Nicoleta

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Re: Interaction: Propositions aren't getting captured - Adobe Campaign Standard

Hello Anushia, I had a similar problem also, you can take a look at this post if you want. http://help-forums.adobe.com/content/adobeforums/en/campaign-forum/adobe-campaign.topic.html/forum__injn-hello_everyonei.html#forum__injn-hello_everyonei__zhjc-hello_thomasI hope this will solve your problem. Regards,Nicoleta

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Click here to change the file format... option for "Data loading (file) activity" - Adobe Campaign Standard

Hello everyone, I'm using “Data loading (file) activity” in an existing workflow. Mapping is done by using a sample file from local disk (“Use a sample file on the local computer” is checked). Recently I had to modify the mapping and I’ve clicked on “Click here to change the file format” link. “File format” window opens then. On the screen I have an “Add” button on the right of my screen. This buttons is unabled. Is this normal that I cannot add more fields to the existing mapping?I’ve tried als...

1.3K

Re: The XML page cannot be displayed - Adobe Campaign Standard

Florent,Thank you for your suggestions also. I’ll ask my client if they want to upgrade.Is there an easy way to compare two Adobe Campaign instances? Is there a way to easily extract all the code installed on the platform? I wasn’t there where the project stared and I can see that I can extract code object by object. Thank you.Best regards,Nicoleta

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Florent,The only answer I’ve got from support is that they “checked file permissions on both instances and have found them to be identical”. They cannot identify the problem and they suggest me to update to last build. They thing that the problem is coming from client customization. Is this the only solution?Thank you.Best regards,Nicoleta

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Florent,I've created the ticket to support but my issue is not solved yet.Best regards,Nicoleta

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Re: Using “?a=UpdateStatus” parameter with Interaction (Offer Engine) - Adobe Campaign Standard

Hello everyone,In case this subject interests someone else I’ve got my answer here: Adobe Campaign Best regards,Nicoleta

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Re: Using “?a=UpdateStatus” parameter with Interaction (Offer Engine) - Adobe Campaign Standard

Hello Thomas, Thank you so much for your answer. It works now. So I’ve took the BASE_URL from “Offer – live” à “Administration”à “Offer Space” à Proprieties à URL and then added ?a=UpdateStatus&p=<%= proposition.proposition_id %>&st=2&r=https://www.nissan.it/veicoli/veicoli-nuovi/qashqai/offerte/qashqai-n-vision.html.Can you please tell me if it is recommended to “Define the acceptance URL” also? Or this is not required information on the offer?Best regards,Nicoleta

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Re: Using “?a=UpdateStatus” parameter with Interaction (Offer Engine) - Adobe Campaign Standard

Hello Fleltuerto,I’ve used a Query object on NmsPropositionRcp to see the status (Status field) of the proposition I’ve send to the client. Please see attached file. Status field doesn’t change to ‘Interested’ (value 2) that I’ve put in my URL.SELECT P0.iPropositionId, P0.iOfferId, O1.iOfferId FROM NmsPropositionRcp P0 JOIN NmsOffer O1 ON (O1.iOfferId = P0.iOfferId) WHERE (O1.sName LIKE E'%' || E'OFR100' || E'%' ESCAPE E'\\') LIMIT 10001I’ll send you the direct link in private message.Regards,Ni...

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Re: The XML page cannot be displayed - Adobe Campaign Standard

Hello Fleltuerto,Thank you for your answer, I’ll ask the support to check the rights for neolane user. Should they verify the rights for the user that is connected when the error occurs?Best regards.Nicoleta

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The XML page cannot be displayed - Adobe Campaign Standard

Hello, I have this error on Adobe Campaign when I'm trying to visualize workflow tab on a campaign in “Targeting and workflows” tabs.I’ve try figuring out but I cannot see where the error source is. have two platforms of Adobe Campaign, testing and production and in production when I try to go to this url: https://xxxxxxxxxxx-prod1.campaign.adobe.com/xtk/xsl/dhtml/targetPreview.xsl I get « Forbidden. You don't have permission to access /xtk/xsl/dhtml/targetPreview.xsl on this server”.In testing ...

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Using “?a=UpdateStatus” parameter with Interaction (Offer Engine) - Adobe Campaign Standard

Hello everyone,I’m new to Adobe and I’m trying to use Interaction Engine and “?a=UpdateStatus” parameter as described in interaction-v6.1-en.pdf page 26 for “Inbound interaction” from a web page but the status of the proposition doesn’t change. I’m not sure to understanding where to put:?a=UpdateStatus&p=&st=&r= and what BASE_URL stands for.I’ve tried to put http:// [url of the Offer Engine]?a=UpdateStatus&p=<%= proposition.proposition_id %>&st=<2>&r="https://page.html" in the web page that I us...

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Using “?a=UpdateStatus” parameter with Interaction (Offer Engine) - Adobe Campaign Standard

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Re: Access Denied - Campaign Manager Data APi - Adobe Campaign Standard

I'm sorry, my post doesn't belong to this question.

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Re: Access Denied - Campaign Manager Data APi - Adobe Campaign Standard

Hello Vipul, Thank you for your response. I’m sorry, I’m quite new to Adobe and I don’t know where to check SOAP calls. Can you please tell me where I can see this information? I think that you’re right, this seems to be link to IP not being whitelisted because I have two platforms of Adobe Campaign, testing and production and in production when I try to go to this url: https://xxxxxxxxxxx-prod1.campaign.adobe.com/xtk/xsl/dhtml/targetPreview.xsl I get « Forbidden. You don't have permission to ac...

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The XML page cannot be displayed - Adobe Campaign Standard

Hello,I have this error on Adobe Campaign when I'm trying to visualize workflow tab on a campaign in “Targeting and workflows” tabs.I’ve try figuring out but I cannot see where the error source is. The XML page cannot be displayedCannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.The stylesheet does not contain a document element. The stylesheet may be empty, or it may not be a well-formed XML documen...I have two platforms...

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