Hello Amit, Support confirmed that the problem was in apache
configuration file: "The configuration file for the apache need to be
change to give proper file permission to a specific file path (the one
that contains the xsl used within that workflow). Unfortunately, since
this patch/configuration change is done at the server level, we do not
have access to it. I only know the configuration change was needed to
have access to the following folder:
/usr/local/neolane/nl6/datakit/xtk/fra/xsl"Thank ...
Hello Florent,After opening three support tickets, support applied
yesterday a patch on my platform. For now I don’t have more details
about the applied patch. It is working fine now. Adobe Campaign Support
team said on 14/02/2017: “The permanent fix has been added to the latest
build that is currently being evaluated by Adobe Quality Assurance team
right now. Once verified and the build is release, you would need to
upgrade your environment to get the permanent fix.”Best regards,Nicoleta
Amit_Kumar wrote... Hi Nicoleta, it looks like this file is not allowed
from the apache server. please hack your firewall settings are apache
config for prod for .xsl type files? Regards, Amit Hello Amit, Thank you
for your answer.You are saying that I should look in apache config file
to see if .xsl is well configurated?I also should ask Adobe support to
check firewall settings for .xls, as all the platform are hosted at
Adobe? Best regards,Nicoleta
Thomas Boucher wrote... OK so you should ask the technical administrator
of your platform to enable it (it is not started by default because not
everyone uses Inbound Interaction): as explained in the documentation
link I pasted above, the "autoStart" should be set to "true" in the
configuration file of your instance. Typically in
config-.xml, simply search for the "interactiond"
section and change the autoStart value:
After a restart, new inbound interactions should be inserted in the DB.
Best...
fleltuerto wrote... Hello Nicoleta, Ok I see. This is unfortunately
normal behavior. While the auto-detect option can in some cases detect
datetime columns, other types of columns are always recognized as
strings, and it is up to you to modify each column manually so that it
matches the correct data type and it is processed as you need when the
workflow is executed. Basically, what this option does is only detecting
the columns of the sample file and general file formating such as
separating cha...
Anushia V wrote... Hi Nicolletta, I am not able to see
interactions@[platform-name] on the processes list. Does it mean there
is something missing in configurations? Thanks, Anushia I’m sorry I
cannot help you with this. I don’t know why.
Anushia V wrote... nicolletta wrote... Have you checked your
“interactiond" logs also? Do we have access to see interaction logs? I
see adobe campaign console error - "No key defined for element
'interaction' (query on a document of type 'Interactions
(nms:interaction)') Thanks! Normally in “Home” –> “Monitoring” à Process
list à interactiond@platform_name
Hello Florent,Thank you for your answer.I’ve already tried this way also
- uploading a new sample file, the problem is that all the data type
definition is lost and I have to do it manually again … “Auto-detect
format” is detecting nothing at all. All columns are identified as
string.Best regards.Nicoleta
Hello Anushia, For seeing the data I’ve used a query element on
“Recipient offer propositions”. “Recipient offer propositions” is also
declared on your Offers - live à Environment -> Administration -> Offer
Space -> Environment.Regards,Nicoleta
Hello Anushia, I had a similar problem also, you can take a look at this
post if you want.
http://help-forums.adobe.com/content/adobeforums/en/campaign-forum/adobe-campaign.topic.html/forum__injn-hello_everyonei.html#forum__injn-hello_everyonei__zhjc-hello_thomasI
hope this will solve your problem. Regards,Nicoleta
Hello everyone, I'm using “Data loading (file) activity” in an existing
workflow. Mapping is done by using a sample file from local disk (“Use a
sample file on the local computer” is checked). Recently I had to modify
the mapping and I’ve clicked on “Click here to change the file format”
link. “File format” window opens then. On the screen I have an “Add”
button on the right of my screen. This buttons is unabled. Is this
normal that I cannot add more fields to the existing mapping?I’ve tried
als...
Florent,Thank you for your suggestions also. I’ll ask my client if they
want to upgrade.Is there an easy way to compare two Adobe Campaign
instances? Is there a way to easily extract all the code installed on
the platform? I wasn’t there where the project stared and I can see that
I can extract code object by object. Thank you.Best regards,Nicoleta
Hello Florent,The only answer I’ve got from support is that they
“checked file permissions on both instances and have found them to be
identical”. They cannot identify the problem and they suggest me to
update to last build. They thing that the problem is coming from client
customization. Is this the only solution?Thank you.Best regards,Nicoleta
Hello Thomas, Thank you so much for your answer. It works now. So I’ve
took the BASE_URL from “Offer – live” à “Administration”à “Offer Space”
à Proprieties à URL and then added ?a=UpdateStatus&p=<%=
proposition.proposition_id
%>&st=2&r=https://www.nissan.it/veicoli/veicoli-nuovi/qashqai/offerte/qashqai-n-vision.html.Can
you please tell me if it is recommended to “Define the acceptance URL”
also? Or this is not required information on the offer?Best
regards,Nicoleta
Hello Fleltuerto,I’ve used a Query object on NmsPropositionRcp to see
the status (Status field) of the proposition I’ve send to the client.
Please see attached file. Status field doesn’t change to ‘Interested’
(value 2) that I’ve put in my URL.SELECT P0.iPropositionId, P0.iOfferId,
O1.iOfferId FROM NmsPropositionRcp P0 JOIN NmsOffer O1 ON (O1.iOfferId =
P0.iOfferId) WHERE (O1.sName LIKE E'%' || E'OFR100' || E'%' ESCAPE
E'\\') LIMIT 10001I’ll send you the direct link in private
message.Regards,Ni...
Hello Fleltuerto,Thank you for your answer, I’ll ask the support to
check the rights for neolane user. Should they verify the rights for the
user that is connected when the error occurs?Best regards.Nicoleta
Hello, I have this error on Adobe Campaign when I'm trying to visualize
workflow tab on a campaign in “Targeting and workflows” tabs.I’ve try
figuring out but I cannot see where the error source is. have two
platforms of Adobe Campaign, testing and production and in production
when I try to go to this url:
https://xxxxxxxxxxx-prod1.campaign.adobe.com/xtk/xsl/dhtml/targetPreview.xsl
I get « Forbidden. You don't have permission to access
/xtk/xsl/dhtml/targetPreview.xsl on this server”.In testing ...
Hello everyone,I’m new to Adobe and I’m trying to use Interaction Engine
and “?a=UpdateStatus” parameter as described in interaction-v6.1-en.pdf
page 26 for “Inbound interaction” from a web page but the status of the
proposition doesn’t change. I’m not sure to understanding where to
put:?a=UpdateStatus&p=&st=&r=
and what BASE_URL stands for.I’ve tried to put http:// [url of the Offer
Engine]?a=UpdateStatus&p=<%= proposition.proposition_id
%>&st=<2>&r="https://page.html" in the web page that I us...
Hello everyone,I’m new to Adobe and I’m trying to use Interaction Engine
and “?a=UpdateStatus” parameter as described in interaction-v6.1-en.pdf
page 26 for “Inbound interaction” from a web page but the status of the
proposition doesn’t change. I’m not sure to understanding where to
put:?a=UpdateStatus&p=&st=&r=
and what BASE_URL stands for.I’ve tried to put http:// [url of the Offer
Engine]?a=UpdateStatus&p=<%= proposition.proposition_id
%>&st=<2>&r="https://page.html" in the web page that I us...
Hello Vipul, Thank you for your response. I’m sorry, I’m quite new to
Adobe and I don’t know where to check SOAP calls. Can you please tell me
where I can see this information? I think that you’re right, this seems
to be link to IP not being whitelisted because I have two platforms of
Adobe Campaign, testing and production and in production when I try to
go to this url:
https://xxxxxxxxxxx-prod1.campaign.adobe.com/xtk/xsl/dhtml/targetPreview.xsl
I get « Forbidden. You don't have permission to ac...
Hello,I have this error on Adobe Campaign when I'm trying to visualize
workflow tab on a campaign in “Targeting and workflows” tabs.I’ve try
figuring out but I cannot see where the error source is. The XML page
cannot be displayedCannot view XML input using XSL style sheet. Please
correct the error and then click the Refresh button, or try again
later.The stylesheet does not contain a document element. The stylesheet
may be empty, or it may not be a well-formed XML documen...I have two
platforms...
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