The log file approach seems promising. Worth asking Adobe Support, even
if to enable logging for only a couple of hours (I can probably check to
see if there's a pattern with previous signups to get the "most popular"
time of the day that they're coming in).Great idea with the JS code!
Maybe something like document.referrer could work. Let me try this on a
test web app and see what turns up. Thanks so much!Sonny
Hello Jean-Serge--Thank you for your reply. You're right; web tracking
in the web app properties will not help in this case. Yes, we have GA
but the problem is that I don't know which web page is using the web
app. We have shut down this newsletter service and basically deleted the
web page where we used to collect subscribers (and we have stopped
sending emails to them since early August), which is why it's puzzling
that we're still getting new signups. I am assuming that this source is
some ro...
Hello--Just wondering if anyone here has ideas on how to trace a web app
call to determine source. I have a web app that takes in name, email
address and service ID to add that new recipient to a service (an email
newsletter subscription, in this case). We have removed the one web page
that we know that's been using this web app (essentially a web form
that's using an HTTP POST command), but for some reason, I keep seeing
new signups every day. Our marketing team is not aware of any active
acqui...
Just wanted to add/document that build 8884 fixed this issue for me.Also
thanks to Jean-Serge Biron for his thoughts on urlPermission--something
to keep in mind for the future!Sonny
Hi Jean-Serge--As it turns out, according to Support, it's a regression
of an older issue. They have now installed the hotfix in our instance
and that solved the issue without having to change our code and workflow
on my end.Sonny
Thanks, Jean-Serge. Yes, you are correct: we don't have Content Manager,
unfortunately.As for the urlPermission, we're actually using http only.
The https test I mentioned in the original post was just a curiosity on
my part, to see if it resolves anything. The base URL that I provided to
Support was also http, so I wouldn't be surprised if they hard-coded
only http, which is fine. That said, I've asked Support to provide the
exact URL that they added to our serverConf.xml file. I'll update once...
Hi Jean-Serge--I don't fully understand what the code does, but it looks
like it's grabbing whatever is in the URL (which in this case contains
the web version of a daily newsletter) and writes the full HTML code of
that web page into the email template during execution.Here is the code
that's in the email template:<% document.startBuffering();
%><%@ include file='(sample newsletter content URL here)'%><% var dte=
formatDate(new Date(), "%ail, %bil %2D, %4Y"); var html =
document.stopBuffering()...
Hello--I have a personalization field in my email template to include a
URL, like this:<%@ include file='http://www.google.com' %>However when I
run the preview, I am getting the following error:Error while evaluating
documentBAS-010014 Cannot open file
'/usr/local/neolane/nl6/var/www.google.com' with read access (errno=2,
No such file or directory)JST-310008 Failed to process directives '<%@
include' (content htmlContent).Interestingly, if I have an https link,
e.g., <%@ include file='https://w...
Hi all -Does anyone know if there is a way to force the storage and
display of phone numbers as 999-999-9999? Our instance is defaulted to
US regional settings, but phone numbers are always stored and displayed
as 0999 999-9999.Thanks,Sonny
Hey Eugene - I have the same request from some of the designers and
marketers I work with. A workaround that our IT team developed is using
Remote Desktop Connection to connect to a spare PC that has the Campaign
client installed. We were looking at Citrix at some point, but it looks
like it's not (yet?) on the official compatibility list.Also curious to
see what teams have done around this.Sonny
Hi all - I came across this old Neolane slide (see attached) that has a
screenshot of a Salesforce lead record, at the bottom of which is a link
to a pop-up window that displays marketing history for that lead (I
assume the lead was originally sent from Adobe Campaign via CRM
connector). Does anyone know if this capability still exists? I can't
seem to find any documentation on it.Thanks,Sonny
Hi - Does anyone know what "default" browser is? I ran a distribution
report on browser (@userAgent), and "default" is 3rd on the list of
browsers being used by our recipients (Chrome and Firefox are #1 and #2,
respectively; and #4 is IE), so I was just wondering what "default"
refers to in this case.Thanks.
Thanks, Florent; that was helpful! I do have a mapping, but I keep
getting this message:I routinely just ignore it, and the connector seems
to run fine. But do you have an idea what's causing the message to
pop?Sonny
Hi - is anyone using the CRM Connector, specifically for Salesforce? Is
there a way to know what action is performed when it's set to "Export to
CRM" -- is it an update or insert/create new? Thanks,Sonny
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