Solved my version of the problem, may help OP:-If file is available at user@instance.cmapaign.adobe.com/sftp/instance/file.csv-Create a File Transfer-Download File-Files Present on the Adobe Server-Path is:"instance/file.csv" Documentation should be updated. Per:https://docs.adobe.com/content/help/en/campaign-standard/using/managing-processes-and-data/data-management-activities/transfer-file.htmlIt says the path is:sftp/fileoruser/file...that is not correct. e.g. "file.csv" for client "yourinsta...

Isn't this where the files are stored in Campaign Classic, and not Campaign Standard? I just did a Query, Extract File, File Transfer, input your path, and:No file found (mask='var/test.csv')

I am having a variation of this problem. -Client uploaded a file to ACS SFTP-File is at user:instance.campaign.adobe.com/incoming/file.csv-File is also at user:instance.campaign.adobe.com/sftp/user/file.csv-Verified both copies using external client I cannot locate this file using a Transfer activity.-Documentation is incorrect. An employee needs to fix the documentation immediately.-Documentation is currently contradictory. Says correct location is "sftp/" and "user/". Neither of these is corre...

"Real-time alerting"?Features from 19.2 started to go live sometime around Thursday last week, the upgrade notice started showing Monday morning, I got the notice from the email list around 2pm EST Monday, and this post hasn't been updated as of Thursday at 10am EST.

I lost a ton of work toward the end of last week because the unannounced release caused a ton of instability and - as of right now - the release shows in ACS but wasn't posted to the actual release notes.