Hi alexanders58976719​,Is Adobe Analytics implemented with first party cookies?option 1: If it isn't, you could try to break down the mcvids with browser to see if it's related to safari browsers only. If this is not purely safari browsers but all over the place, then it might be worth looking at th...

Hi paulr44860813​,It makes sense that the visit count is higher when you look break it down by tracking codes. A visit can easily have more than one tracking code. Example: the user goes to google, searches for product A, find your paid advertisement and click through to your website, the tracking t...

Have you tried breaking the session refresh down by browser? I've seen high numbers for cross domain tracking on Safari browsers (ITP and blocking of cookies, especially 3rd party and cross domain) as they tend to delete the mcvid when a user goes from domain A to B. The best way to debug it, is to ...

If you have admin access to DTM, you can go to the preferred profile in DTM, click the tab "Embed" (if you don't have it, it means you need to find out who has access to this tab). Once you get access to this tab, there will be another tab on the page that lists "FTP Delivery", that's where all the ...

Hello,I would recommend setting up a new evar that is tracking the internal campaign tracking code, as you can control the expiry of that evar as well. Another way of handling this could be to maybe look into product finding method instead or addition to internal campaigns, as this adds more value t...

Hello, It should work if you set the "scope" visit instead of hit. You can't have more than 1 hit per event, so based on your screenshot, the result will always be 0. If you set the scope to visit, that should solve what you are trying to achieve.

Good to see that worked out.

There is also this blogpost that goes into more detail about the setup:Digital Analytics Insight: HTML5 Video Tracking using Launch by Adobe

Hi,Is it a SPA that the video is on? Might be worth running s.clearVars once the event has fired with 25% to ensure that data is cleared before the next request on 50% is made? haven't worked with Launch and Video tracking, but sounds like that's the issue here. The event is staying persistent.   Th...

I've installed Chrome canary (Googles developer version). For some strange reason it bypasses some internal IT policies and actually allows my browser to remember the extensions I have installed ( in the company delivered chrome version all extensions are deleted every time you restart your pc. Migh...