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Waqas_Rafiq
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Re: Duplicate Unique Visitors for MID
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- Adobe Analytics
Hi alexanders58976719​,Is Adobe Analytics implemented with first party cookies?option 1: If it isn't, you could try to break down the mcvids with browser to see if it's related to safari browsers only. If this is not purely safari browsers but all over the place, then it might be worth looking at this option: option 2: I have seen issues similar to your one which was not related to any firstparty cookie issue, here we saw that when users clicked through from one domain to another subdomain, the ...

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Re: Visit Discrepancy
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- Adobe Analytics
Hi paulr44860813​,It makes sense that the visit count is higher when you look break it down by tracking codes. A visit can easily have more than one tracking code. Example: the user goes to google, searches for product A, find your paid advertisement and click through to your website, the tracking trigger campaign A in AA and registers 1 visit. The user is not interested in the product and goes back to the google search result page and searches again, not another paid ad shows up which has campa...

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Re: Session Refresh over 25% of the orders
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- Adobe Analytics
Have you tried breaking the session refresh down by browser? I've seen high numbers for cross domain tracking on Safari browsers (ITP and blocking of cookies, especially 3rd party and cross domain) as they tend to delete the mcvid when a user goes from domain A to B. The best way to debug it, is to extract data from the data feed and then follow one of the transaction ids that has session refresh and see on which page the marketing channel was set to session refresh. You could look into this art...

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Re: where I can find the FTP username for ADTM host file?
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- Adobe Analytics
If you have admin access to DTM, you can go to the preferred profile in DTM, click the tab "Embed" (if you don't have it, it means you need to find out who has access to this tab). Once you get access to this tab, there will be another tab on the page that lists "FTP Delivery", that's where all the ftp information will be. Waqas

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Re: Best practices for tracking internal campaigns (cross sell)
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- Adobe Analytics
Hello,I would recommend setting up a new evar that is tracking the internal campaign tracking code, as you can control the expiry of that evar as well. Another way of handling this could be to maybe look into product finding method instead or addition to internal campaigns, as this adds more value to your reporting. At the end of the day, you want to see what functionality of your website works best and which internal campaigns it can be be driven by. Have a look at this article that describes p...

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Re: Segment Builder: How are Hits segmented when using "equals" for success events
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- Adobe Analytics
Hello, It should work if you set the "scope" visit instead of hit. You can't have more than 1 hit per event, so based on your screenshot, the result will always be 0. If you set the scope to visit, that should solve what you are trying to achieve.

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Re: Adobe Launch Video Percent Tags- Firing multiple times
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- Adobe Analytics
Good to see that worked out.

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Re: Adobe Launch Video Percent Tags- Firing multiple times
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- Adobe Analytics
There is also this blogpost that goes into more detail about the setup:Digital Analytics Insight: HTML5 Video Tracking using Launch by Adobe

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Re: Adobe Launch Video Percent Tags- Firing multiple times
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- Adobe Analytics
Hi,Is it a SPA that the video is on? Might be worth running s.clearVars once the event has fired with 25% to ensure that data is cleared before the next request on 50% is made? haven't worked with Launch and Video tracking, but sounds like that's the issue here. The event is staying persistent. The s.clearVars() Function

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Re: Experience Cloud Debugger - Download issue
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- Adobe Analytics
I've installed Chrome canary (Googles developer version). For some strange reason it bypasses some internal IT policies and actually allows my browser to remember the extensions I have installed ( in the company delivered chrome version all extensions are deleted every time you restart your pc. Might be worth looking into it. )

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Re: Experience Cloud Debugger - Download issue
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- Adobe Analytics
Just tested and works fine for me. Try download Chrome Canary version and then install the plugin. maybe your company policies are causing some strange behavior for the plugin. Assuming you have tried to delete and reinstall the plugin as well?

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Re: Is there a Way to Configure a 'Date Range' for 'Last Year This Month'?
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- Adobe Analytics
Hello, A bit outdated, but still the same you have to do. Please look here:https://www.youtube.com/watch?v=YfKUaPyzGro

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Re: Cross-domain tracking issue
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- Adobe Analytics
Hi DavidI can't access the domain: hollywood.universalstudioshollywood.com.But it could be several things. 1. Do you have the marketing cloud visitor ID enabled on both domains? 2.Is the the cookiedomain period set to the same. (should be 2 in your case)3. The namespace for the tracking is the same on both domains?4. Are the trackingservers set to be the same across both domains?If you are okay with it, you could share (or send in a PM) a screenshot of each network request (one for the hollywood...

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Re: Setting Marketing Cloud/Experience Cloud ID to Prop/Evar for Apps
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- Adobe Analytics
The contextData for mcvid doesn't exist as "out of the box". You need your developers to set it to a custom contextData variable and then parse that through to an evar with a processing rule. Kind regards,Waqas

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Re: [SOLVED] Storing data across two different DTM properties?
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- Dynamic Tag Management
Hi roshanc44331495​, As I remember the code was setup inside a page load rule (but it can be in a DCR or Event rule as well). The value is stored in a cookie that you name yourself, and to get the actual value of the cookie, you can just write "_satellite.readCookie('Name of your cookie')". So inside DTM, in your "data element" you could retrieve the value of the cookie and then use that value across your different tags. In case you don't want the cookie to be stored for longer than after retrie...

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Re: Can I send multiple products in a Transaction ID ( Purchase ID)
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- Adobe Analytics
Hi, In a data source file, you just set the products as you would do in a web implementation. There a plenty of examples here: products on how to set the product string. It's no different for a data source. If a user buys multiple product at the same time, you send that as one line as the transactionId for that user would be a unique ID. Have you started by creating a template in data source?

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Re: does it require a media optimizer account to create an 'advertising account' under 'advertising analytics'?
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- Adobe Analytics
Based on the error message it looks like you are using the MCC account? Is that true? In case that is true, then that won't work, as it's not supported. Hope that helps.

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Re: does it require a media optimizer account to create an 'advertising account' under 'advertising analytics'?
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- Adobe Analytics
And think this solves the question: Important: Google AdWords uses two types of accounts: a) MCC (My Client Center) Account and b) Standard Account. For this integration with Adobe Analytics, you must use a Standard Account login, not an MCC Account login. The reason is that MCC accounts act as an "umbrella" account that can access multiple AdWords accounts with a single login, whereas the Standard account login can access only one AdWords account per login.

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Re: Multiple Instances - Real Time Reporting
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- Adobe Analytics
Instead of using real time reporting to verify your implementation, you should always do the following instead:1. Open your browser console (Press F12)2. Go to "Network" tab3. Filter on "b/ss"4. Make sure "preserve log" is ticked5. Load the url you want to debug. As Alexis mentioned. It's most likely your implementation that is wrong and not the real time report as it's just parsing through the data that is hitting the Adobe Analytics servers. Good luck with the debugging.

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Re: does it require a media optimizer account to create an 'advertising account' under 'advertising analytics'?
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- Adobe Analytics
Hi there,Try following these steps: Experience Cloud Help And also, the benefits are that you will have your external data sources gathered in analytics. which will make it easier to display impressions etc. in adobe workspace, so your dashboard options will be more complete for the end user (think of being able to display impressions for google adwords and next to it your campaign data etc etc etc. ) Since there is no "stitching" of the data you are uploading from Google Adwords to Adobe Analyt...

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Re: Custom Event Passes in Subsequent Custom Link Call
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- Adobe Analytics
Hi John, After your initial click on the first button, try calling s.clearVars(); The s.clearVars() Function That would ensure that any previous variables set are not associated with the next ones. Hope it helps./Waqas

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Re: Difference between Home Page & PageViews
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- Adobe Analytics
Hi there,Most likely your implementation that is not done correctly. All other pages are most likely being tracked as "PageView". Have a look at this documentation(or forward it to your implementation team): pageName Kind regards,Waqas

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Re: What is the cost involved if data retention needs to be extended from 25 months to 48 months in Adobe Analytics?
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- Adobe Analytics
Hi, You probably need to ask your Adobe Contact as this would come down to how much data your company generates with each call etc. Pretty sure it's not a fixed amount that fits all. /Waqas

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Re: Timestamp : evar or prop ?
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- Adobe Analytics
Hi Marion,I would set the value to prop. If the prop is being set on every single hit (which it is as you mentioned), then you can easily break it down by any success event anyways. Having a time variable in an eVar is waste of eVar. As you can see in the documentation, getTimeParting the method used is again a prop and not an eVar. /Waqas

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Re: Website Direct Traffic dropped by 50% suddently
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- Adobe Analytics
Hmm that's interesting. Do you mind sending the url in a private message to me and I can try and see if the code is setting anything. And assuming nothing has changed in the marketing channel setup?

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Re: Optimize adobe dynamic tag management javascript file
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- Dynamic Tag Management
Hi,You will most likely need to do the following:Go to the network tab and filter for calls being made by the assets.adobedtm.com and look at what scripts are taking so long to execute.Get access to your DTM, allocate the tags (assuming it's due to a cookie look up code that is causing delays) and see if you can replace it with a image tag instead of JS. Normally you can reach out to the vendors/agencies of the tags and have them send a image tag (pixel based solution) that you can use. Could al...

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Re: Time load in app tracking
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- Adobe Analytics
Hello,Assuming you are using the Adobe Analytics SDK? There is a method inside the library you can use: Timed Actions < android Timed Actions < IosHope it helps /Waqas

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Re: Report Suites in Workspace
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- Adobe Analytics
Hi Erik,That's not possible.You could make one version and then just replicate the workspace out and change the report suite id and save as a new one, if that's what you are after, but having multiple report suites is not an option at the moment. Kind regards,Waqas

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Re: Data Retention
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- Adobe Analytics
Hi,The standard has been 25 months, that is pre-GDPR. Kind regards,Waqas

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Re: Website Direct Traffic dropped by 50% suddently
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- Adobe Analytics
oh forgot to explain why it's happening... the redirect is happening before the actual adobe analytics code is triggered on your page, so your campaign code. The web analytics code fires on the redirected page, but by that time the user doesnt have a campaign id in the url.

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