since ‎10-03-2016
‎10-12-2019
eorohe
Level 1
How to resolve the issue suppliers are having when trying to open our form
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eorohe

eorohe
- Adobe LiveCycle
Has anyone seen the issue message below? If so, any suggestions on how to prevent this?

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Issues with users saving my interactive document
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eorohe

eorohe
- Adobe LiveCycle
Essentially, I have created a document that is sent out to suppliers who then completed the form and send back to us for review. Unfortunately, suppliers are unable to save the interactive document. They have been forced to print and scan back in which is problematic. We need the file to stay interactive when we receive it back so that we can utilize some of the interactive features on the document "for office use only" sign-offs, etc.Any insight into how to edit the form so that it can be saved...

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