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dpsa53128946
dpsa53128946
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15

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Top badges earned by dpsa53128946
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Re: "Update Available" Message Change - Adobe Experience Manager Mobile 31-08-2015
Hi,We don't support customizing strings in the app. How many of your users have mentioned this to you?Neil

Views

766

Likes

0

Replies

0
Internet Connection Problem - Adobe Experience Manager Mobile 28-08-2015
Hello,Sometimes when our app is connected to a low speed internet connection the initial home screen appears whited out.Is there a way in the DPS 2015 to inform this to our user? Maybe a screen before the home screen so that we can say that the problem is associated to his bandwidth?Regards,

Views

644

Likes

0

Replies

0
Re: Hamburger Menu Disappears - Adobe Experience Manager Mobile 28-08-2015
Assuming this is on iOS, are you saying it disappears at the top level of the app, or as you start to view articles in collections?If it's the former, I have not observed this behavior. Could you post a screenshot plus some potential steps you may have taken to create the issue?If it's the latter, that's expected. As the user starts viewing articles from a browse page the app doesn't show the menu icon, just a chevron button to allow the user to go back. We've heard in forums about this and we a...

Views

844

Likes

0

Replies

0
Re: App Updating - Adobe Experience Manager Mobile 28-08-2015
Hi,If the viewer has a pending update (i.e. the "update available" indicator is showing) and the reader re-enters the collection we will automatically apply the update. Otherwise the reader has to tap the update available indicator. We designed it this way to ensure your readers don't lose context for where they are when an update is applied to a collection they are actively viewing.Android and iOS should have the same update model. If you are seeing different behavior between the two viewers pl...

Views

770

Likes

0

Replies

0
Re: How can we serve a banner on the DFP adserver? - Adobe Experience Manager Mobile 25-10-2015
Yes, you should contact Adobe support and they can look at your article file. If you're trying to use DFP as a banner, to be displayed as a banner, that's not supported. If you are using DFP inside the article when the full article is displayed, then perhaps there is an issue with how the banner is added to the article. Either way, you won't be able to see the DFP ad in the card/grid browse view, it would only be displayed in the article when you open it up

Views

2.8K

Likes

0

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0
Slow article download and white spaces - Adobe Experience Manager Mobile 27-08-2015
Hello,We are experiencing slow downloads of our articles on our newly created app. Also, there are some white spaces that appear because the images don't appear as quickly as they should. We didn't experienced this on the classic DPS. Do we expect to solve this somewhere in the near future?

Views

740

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0

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0
Re: API issues (2) - Adobe Experience Manager Mobile 26-08-2015
Hi,When adding entities to a collection, did you do the following:Get the latest entity HREFThis will prevent adding a deleted or an outdated entityBefore adding the entity to a collection, get the current collection's contentElement first and append (or prepend) the new entity to the listThis will prevent deleting any existing entities in the list, users are in charge of keeping the persistence of the dataThis "unknown" entity might've been a deleted entity that you are trying to reference. If ...

Views

796

Likes

0

Replies

0
Re: Changing an ID from a published collection - Adobe Experience Manager Mobile 24-08-2015
If the collection is free, there should be no impact to the customer. You don't need to rebuild the app. Just specify a different free Product ID and publish the collection.

Views

760

Likes

0

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0
Re: Problem to upload .article file - Adobe Experience Manager Mobile 24-08-2015
Hi,A fix for this special character issue was already underway and it should be deployed in our next release. You can keep track of new releases/updates here: https://status.publish.adobe.com/

Views

1.0K

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0

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0
Re: Banner issue Android version - Adobe Experience Manager Mobile 27-08-2015
Hi!Can you please send us some screenshots? Also it would be important to know what grid settings you were using and what size the cards used for banners are.Thanks!

Views

869

Likes

0

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0