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dpsa53128946
dpsa53128946
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Re: "Update Available" Message Change
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Neil_Enns_-_Ado
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Neil_Enns_-_Ado
- Adobe Experience Manager Mobile
Hi,We don't support customizing strings in the app. How many of your users have mentioned this to you?Neil

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dpsa53128946
- Adobe Experience Manager Mobile
Hello,Sometimes when our app is connected to a low speed internet connection the initial home screen appears whited out.Is there a way in the DPS 2015 to inform this to our user? Maybe a screen before the home screen so that we can say that the problem is associated to his bandwidth?Regards,

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Re: Hamburger Menu Disappears
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NMarroquin
- Adobe Experience Manager Mobile
Assuming this is on iOS, are you saying it disappears at the top level of the app, or as you start to view articles in collections?If it's the former, I have not observed this behavior. Could you post a screenshot plus some potential steps you may have taken to create the issue?If it's the latter, that's expected. As the user starts viewing articles from a browse page the app doesn't show the menu icon, just a chevron button to allow the user to go back. We've heard in forums about this and we a...

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Neil_Enns_-_Ado
- Adobe Experience Manager Mobile
Hi,If the viewer has a pending update (i.e. the "update available" indicator is showing) and the reader re-enters the collection we will automatically apply the update. Otherwise the reader has to tap the update available indicator. We designed it this way to ensure your readers don't lose context for where they are when an update is applied to a collection they are actively viewing.Android and iOS should have the same update model. If you are seeing different behavior between the two viewers pl...

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Re: How can we serve a banner on the DFP adserver?
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Jamie_Simpson
- Adobe Experience Manager Mobile
Yes, you should contact Adobe support and they can look at your article file. If you're trying to use DFP as a banner, to be displayed as a banner, that's not supported. If you are using DFP inside the article when the full article is displayed, then perhaps there is an issue with how the banner is added to the article. Either way, you won't be able to see the DFP ad in the card/grid browse view, it would only be displayed in the article when you open it up

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Slow article download and white spaces
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dpsa53128946
- Adobe Experience Manager Mobile
Hello,We are experiencing slow downloads of our articles on our newly created app. Also, there are some white spaces that appear because the images don't appear as quickly as they should. We didn't experienced this on the classic DPS. Do we expect to solve this somewhere in the near future?

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Re: API issues (2)
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mikecyang
- Adobe Experience Manager Mobile
Hi,When adding entities to a collection, did you do the following:Get the latest entity HREFThis will prevent adding a deleted or an outdated entityBefore adding the entity to a collection, get the current collection's contentElement first and append (or prepend) the new entity to the listThis will prevent deleting any existing entities in the list, users are in charge of keeping the persistence of the dataThis "unknown" entity might've been a deleted entity that you are trying to reference. If ...

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Re: Changing an ID from a published collection
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Bob_Bringhurst_
- Adobe Experience Manager Mobile
If the collection is free, there should be no impact to the customer. You don't need to rebuild the app. Just specify a different free Product ID and publish the collection.

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Re: Problem to upload .article file
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mikecyang
- Adobe Experience Manager Mobile
Hi,A fix for this special character issue was already underway and it should be deployed in our next release. You can keep track of new releases/updates here: https://status.publish.adobe.com/

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Re: Banner issue Android version
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andreig1004688
- Adobe Experience Manager Mobile
Hi!Can you please send us some screenshots? Also it would be important to know what grid settings you were using and what size the cards used for banners are.Thanks!

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mikecyang
- Adobe Experience Manager Mobile
Hi,The function that controls the order of the entities within a collection is located in /class/collection.php, updateContetnElements(). By default, it is doing this: // iterate through the new list of entities foreach($this->contentElements as $contentElement) { // append each entity to the end of the existing list of entities $data[] = array( 'href' => $contentElement ); }$data contains the existing list of entities (can be empty), and $this->contentElements have the newly added list of entit...

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jzhang2016
- Adobe Experience Manager Mobile
‌YES!!! Awesome! Jeff

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Re: Problem to upload: background image on a collection
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Neil_Enns_-_Ado
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Neil_Enns_-_Ado
- Adobe Experience Manager Mobile
Make sure you are using the preview app to test your content, and that you click the preview button in the portal after you apply your changes to the collection & layout.Neil

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How can we maintain an article on the top of a dynamic collection?
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dpsa53128946
- Adobe Experience Manager Mobile
How can we choose an article to maintain on the top of a collection?We are using the API to fill a collection, as a dynamic collection that keep updating. But we would like to choose a specific article to be fixed on the top of this collection. How can we do this? Using the priority on card mapping?

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Re: Collection and article organization
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mikecyang
- Adobe Experience Manager Mobile
Hi,The order that you selected the article (or banner/collection) when adding them to a collection will also determine the order of the contents within that collection.

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Re: Generating and submitting a zip file
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Christophe_Joss
- Adobe Experience Manager Mobile
Just FYI, I'm following up with this customer offline but I want to mention I did run a test of my own with my account and I'm not getting any error, just the same warning.The DPS 2015 Distribution binary has uploaded.

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Re: DPS 2015 Metrics
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ktukker1
- Adobe Experience Manager Mobile
Hi,DPS 2015 is indeed using the Adobe Mobile Analytics infrastructure. You can get access to Analytics Essentials or connect to your own Analytics account.instructions can be found here: https://helpx.adobe.com/digital-publishing-solution/help/analytics.htmlAnalytics are not provided with DPS Beta, Trial or Partner accounts.-Klaasjan

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ktukker1
- Adobe Experience Manager Mobile
Hi,Yes it is enabled. Push is available for iOSDigital Publishing Solution Help | Send push notifications‌-Klaasjan

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Re: Article questions
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rperez_bonnier
- Aem Api Integration
I believe dpsa53128946 is implementing a custom solution outside of the Dashboard and which takes advantage of the API to ingest content into the system and can also be used to manipulate existing content. It can be used for batch uploading/processing of articles. Folks are welcome to engineer their own solutions for this using the examples and documentation. Documentation is available in the link provided by mike-o.

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mikecyang
- Adobe Experience Manager Mobile
Hi,You can use the HTML Article Packager to generate the .article file. Please see this article for the written/video tutorial and the packager itself: Create HTML articles for DPS 2015

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Re: Menu icon for a user that is inside a collection
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NMarroquin
- Adobe Experience Manager Mobile
Thanks for the feedback, I have heard a similar request/feedback on a couple occasions. As Neil alluded to, myself and our user experience team have been exploring a few different designs to allow for a navigation element to return to the top of the app when nested several layers deep, while still adhering to the native navigation behavior of iOS (e.g. on Android bezel swipe exposes the menu, but on iOS that action typically takes a user back/up from where they entered).

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QuantumSwebb
- Adobe Experience Manager Mobile
Thank you for looking at it, RichinZ I'm really not sure where the problem lies. Makes me think it's something in the setup of the cards, even though I've double & triple checked those. I'm sure an answer will present itself soon enough. But that being said, if anyone else has any ideas, I'm open to hearing them!

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Re: DPS 2015 Supported Feature list
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Neil_Enns_-_Ado
- Adobe Experience Manager Mobile
Bob's working on it, we were chatting about it in my office yesterday. Stay tuned!Neil

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Re: Content not showing in my app
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Bob_Bringhurst_
- Adobe Experience Manager Mobile
The most likely cause is that you have not added content to the top-level collection ("default phone"). See this article for details:Content fails to appear in app‌

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