since ‎13-07-2015
‎10-12-2019
dnicol
Level 4
Re: HTML5 video auto-tracking
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dnicol

dnicol
- Adobe Analytics
This may be difficult without having a plugin within the s_code.js. The HTML 5 player is based on how each browser decides to support the w3c specification. There are people building wrappers around that. video.js is an example and I know that Brightcove is currently working on one. (they have one but it basic) I havent seen anyone come up with an api for their HTML 5 wrapper yet. It will most likely be a JS plugin and will need to take advantage ofr a video js framework for cross browser suppor...

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Re: Add Video Embed Referrer to standard video tracking solution
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dnicol

dnicol
- Adobe Analytics
How does one do this with an evar using the AppMesurementExtension.swf

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Re: Be able to see all of my company's ClientCare tickets
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dnicol

dnicol
- Adobe Analytics
thanks

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Re: Be able to see all of my company's ClientCare tickets
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dnicol

dnicol
- Adobe Analytics
It sounds like this is "sort of" offered. I dont want 1 person in my team of 4 to see everything, I want everyone to be able to see everything.

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Re: DB Vista IP exclude - simplify/improve
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dnicol

dnicol
- Adobe Analytics
I agree this should be something part of the SC configuration

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Re: Be able to see all of my company's ClientCare tickets
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dnicol

dnicol
- Adobe Analytics
You can only see the issues "you opened". So basically when I am out on vacation for two weeks I have to give someone access to my account to follow up (thats a really bad idea) . We have serveral people both technical and on the analytics side who support our install. I really need anyone in the team to be able to view, interact and follow up on open tickets.

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Be able to see all of my company's ClientCare tickets
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dnicol

dnicol
- Adobe Analytics
As a supported user it would be nice to see all of the tickets submitted and open for my organization. We have a team of people who are responsible for Omniture problems and the process of staying on top of all the issues we open is challenging.

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Re: Open API to not require TOKENS
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dnicol

dnicol
- Adobe Analytics
I'm glad to see there are consideration being looked at. I think my only comment is your competitors certainly have a more open approach. I understand the concern around cost of people heavily hitting the apis. I personally feel that use of the API shouldnt be limited just like use of the Site Catalyst inteface isnt limited. I think setting a reasonable value of how open you can hit the API to limit load is reaosnable and protects your infrastructure. Opening that up more and more as your platfo...

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Better integration with Brightcove
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dnicol

dnicol
- Adobe Analytics
The integration with Brightcove works well however one feature that would seriously improve the video reporting is the ability to assign custom brightcove meta data to omniture props and evars. Since this information is available in the Brightcove player API the tracking swift could easily be extended to leverage this. You can expand your xml configuration so that we could assign brightcove meta-data to props.

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Add Video Embed Referrer to standard video tracking solution
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dnicol

dnicol
- Adobe Analytics
It doesn't look like the out of box video tracking functionality capture the url that the video is embedded on. This seems like a valuable piece of information that should be sent automatically so that you can report on Viral Video. We currently have to go to our video provider to get that information. We are big on making sure people can get their information in one place.

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Video Data Available in Discover
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dnicol

dnicol
- Adobe Analytics
We've recently learned that the Video Data is not avaialble in Discover. This concerns us since we burn so many server calls to track video.

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Re: Add video data in Data Warehouse
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dnicol

dnicol
- Adobe Analytics
If we are paying for data wharehouse and discover Omniture needs to make sure this is avaialble in those product. Especially since Video is a huge consumer of server calls.

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Open API to not require TOKENS
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dnicol

dnicol
- Adobe Analytics
The rumor of a REST api for site catalyst was good news. I suggest opening up the API so we do not have to operate under a TOKEN based solution. The current API calls are expensive in that you have to burn multiple tokens to get at the data. Ideally we would like to see the API as open as Site Catalyst and more in-line with your competitors.

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