since ‎11-05-2015
‎10-12-2019
anveshakvp
Level 1
If a mail is forwarded or deleted can be tracked for emails sent by adobe campaign deliveries?
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anveshakvp

anveshakvp
- Adobe Campaign Standard
For emails sent in a delivery, is it possible to track how individual recipient has responded to it i.e. opened the email, deleted it, forwarded it etc. Also if the sent email has landed at junk folder. Basically we want to store this information for each recipient.I believe "open an email" tracking is available out of the box. For landed in junk folder, forward and delete, do we have some support available OOTB or can they be achieved by some customization.

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